Launch Operations Support Engineer/Remote

Job Description: Launch Operations Support Engineer Location-Remote Role Overview We are looking for a Launch Operations Support Engineer to support the planning, execution, monitoring, and troubleshooting of product/software launches. The role involves coordinating with engineering, product, operations, and other stakeholders to ensure smooth and successful launches. Key Responsibilities Support end-to-end launch activities, including planning, readiness checks, deployment, and post-launch monitoring.Coordinate with Engineering, Product, QA, Operations, and other teams during launches.Monitor production systems and launch activities to identify issues or potential risks.Troubleshoot and resolve technical or operational issues during and after launches.Track launch milestones, dependencies, risks, and action items.Assist with deployment, configuration, validation, and rollback activities.Maintain launch documentation, runbooks, checklists, and operational procedures.Participate in incident management and escalation when required.Analyze logs, alerts, and system metrics to identify root causes.Support post-launch validation and prepare launch/incident reports.Identify opportunities to improve launch processes, automation, and operational efficiency. Required Skills & Qualifications Bachelor s degree in Computer Science, Engineering, IT, or a related field.Basic understanding of software deployment and release processes.Experience with monitoring, logging, and troubleshooting production issues.Familiarity with Linux/Unix and basic networking concepts.Basic scripting knowledge such as Python, Shell, or similar.Familiarity with tools such as Jira, ServiceNow, Git, or monitoring platforms is a plus.Good communication, coordination, and problem-solving skills.Ability to work under pressure during critical launches or incidents. Preferred Skills Exposure to cloud platforms such as AWS, Azure, or GCP.Understanding of CI/CD pipelines and DevOps practices.Experience with Docker/Kubernetes is a plus.Knowledge of SQL and basic database troubleshooting.Experience working in Agile/Scrum environments.