Launch Lead

The Opportunity

We’re hiring a Launch Lead to serve as the primary architect of our physical footprint across North America. As we aggressively scale our presence in 2026, you will spearhead the end-to-end activation of new territories—navigating the complexities of real estate transactions, assisting in securing essential local licensing, and managing the mission-critical "day zero" logistics. This role isn't just about opening doors; it's about building the operational foundation that allows our teams to hit the ground running from the moment the first orders come in.

What You Will Do

• Design and document repeatable market-launch programs spanning real estate, fleet, inventory, hiring, vendor setup, and day-zero logistics—turning what we learn in each launch into the next launch's playbook.
• Build the tooling and systems (trackers, checklists, vendor templates, SOPs) that let future launches run at higher velocity with less manual coordination.
• Partner with Fleet, Ops, facilities, marketing and Sales to define and standardize the cross-functional handoffs that happen in every launch—codifying who owns what and when.
• Maintain and evolve the temporary site model (and future warehouse model) launch templates, refining configurations, equipment lists, and timelines as we learn what works.
• Lead in-market activation for new geos, with travel typically concentrated around launch windows (estimate 30-50% rather than 75%)—present for site walkthroughs, vendor coordination, day-zero readiness, and the first weeks of operations.
• Drive forward-looking program strategy in partnership with the Expansion Team—forecasting launch sequencing 3–9 months out, tracking launch KPIs (time-to-revenue, days-to-first-install, cost-per-launch), and identifying the highest-leverage programs to invest in next based on what's slowing launches today.

What You Bring

• Bachelor’s degree in Business or a related field.
• 5+ years leading projects, programs, or teams in dispersed geographies.
• Experience in compliance-heavy or regulated environments.
• Travel required up to 75%.
• Strong analytical skills and ability to interpret program requirements and eligibility rules.
• Proven ability to build scalable processes and documentation.
• Excellent cross-functional communication with Product, Customer Success, and Operations teams.
• Highly organized with strong attention to detail, able to manage multiple markets simultaneously.
• Comfortable in a fast-paced, evolving startup environment.

Job Type

Full-time, permanent

Pay

$95,000 - $105,000 per annum

Benefits

• Dental Care
• Extended Health Care
• Vision Care
• Life Insurance
• Education Support
• Equity
• 401k program

Work Location

In person - Centennial, CO