Las Vegas- MIT Engineer III
Les Olson IT · Las Vegas, NV · 3 wk ago
On-siteEngineeringFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Les Olson IT" (company description) then "Position Summary" then "What You'll Do" (list of duties), then sections within that: Infrastructure, Cloud & Hybrid Engineering, Security & Identity, Automation & Operational Efficiency, Service Optimization & Problem Management, Technical Leadership & Consulting. Then "What You Bring" (requirements/qualifications), then "Technical Expertise" (list of skills), then "Preferred Experience", then "Preferred Certifications", then "Success In This Role". Also maybe "Benefits" etc not present. No Pay, Schedule.
We need to use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we must only include sections when posting has real specific content. So we need to map sections accordingly.
We have company description: "About Les Olson IT". Could be considered "About the role"? Actually "About the role" is generic heading for role description. But we have "Position Summary". Could treat as "About the role". The instruction: use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). But we must only include sections when posting has real specific content. So we need to map sections accordingly.
We have company description: "About Les Olson IT". Could be considered "About the role"? Actually "About the role" is generic heading for role description. But we have "Position Summary". Could treat as "About the role". The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings? Probably we should use those headings as appropriate. But we can also use other headings if they match content? The examples given are just examples; we can use those headings for sections. Likely they expect us to use those headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we have many sub-sections like Infrastructure etc. Should we embed those under Responsibilities as list items? The instruction: Use - for any list of duties/requirements/benefits, and
for prose. So we can have a Responsibilities section with
- for duties. Within duties we have multiple categories; we could still list each duty as
- items, possibly with sub-bullets? But we cannot nest
inside - ? Actually we can but not required. Simpler: each duty as a
- . Could group categories as separate
- with description.
Similarly Requirements/Qualifications: we have "What You Bring" (requirements) and "Technical Expertise" (skills) and "Preferred Experience" and "Preferred Certifications". Could combine into Requirements and Qualifications sections. But we need to decide.
We should not create sections with filler like "commensurate with experience". We have actual content.
Thus propose sections:
- About the role: contains Position Summary (prose) maybe also company description? The company description is about Les Olson IT, not role. Could be part of About the role? Might be better to have a separate "About Les Olson IT" but not in allowed headings. However instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Likely they want us to use those headings only. So we need to map content to those headings.
Thus:
About the role
-> include Position Summary and maybe company overview? The Position Summary is a prose paragraph. Also the initial "About Les Olson IT" could be considered about the company, not role. But we could include it as part of About the role? Might be okay.
Responsibilities
-> list of duties from "What You'll Do" and subcategories.
Requirements
-> "What You Bring" (8+ years experience etc.)
Qualifications
-> maybe "Technical Expertise" (list of skills) and "Preferred Experience" and "Preferred Certifications". Could combine.
But we need to avoid thin sections. Could merge Requirements and Qualifications into one? But they said prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Requirements (including qualifications). Could also have Skills section separate if we have distinct list.
We have Technical Expertise list (skills). Could be Skills section.
Preferred Experience and Preferred Certifications could be part of Requirements or Qualifications.
Thus sections: About the role, Responsibilities, Requirements, Skills.
We'll not include Benefits, Pay, Schedule as not present.
Now we need to preserve all substantive information. Must not omit details.
Let's extract content.
Company description: "About Les Olson IT Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service. Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states. Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community. We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives. Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!"
Position Summary: "The Engineer 3 serves as a senior technical resource within the Managed IT Services organization, responsible for complex engineering, solution design, technical leadership, automation, and operational improvement initiatives. This role supports on-premises, cloud, and hybrid customer environments while serving as a Tier 3 escalation point for complex technical issues. Engineer 3 team members are expected to look beyond individual incidents and identify systemic issues, recurring trends, and opportunities for automation that improve customer outcomes while reducing support demand, operational complexity, and organizational risk. Successful candidates are experienced technical consultants who can design solutions, lead projects, mentor engineers, and drive continuous improvement across the Managed IT Services organization."
What You'll Do: list of duties broken into categories.
We need to capture each bullet.
Let's extract each duty line:
Infrastructure, Cloud & Hybrid Engineering
- Design, deploy, support, and troubleshoot complex on-premises, cloud, and hybrid IT environments.
- Design, implement, and maintain Windows Server environments utilizing current Microsoft-supported server platforms.
- Design and support Active Directory and Microsoft Entra ID environments, including hybrid identity solutions.
- Administer and support Microsoft 365, Google Workspace, and cloud productivity platforms.
- Design, deploy, and maintain virtualization environments utilizing VMware and Hyper-V technologies.
- Configure and support Azure infrastructure and cloud services.
- Design and support enterprise storage, backup, disaster recovery, and business continuity solutions.
- Troubleshoot advanced networking issues involving TCP/IP, DNS, DHCP, routing, switching, VPN, VLAN, and WAN technologies.
- Support server, storage, virtualization, identity, and cloud infrastructure across diverse customer environments.
Security & Identity
- Design and implement security best practices across customer environments.
- Configure and support Microsoft Defender, endpoint security, identity protection, Conditional Access, MFA, and related security technologies.
- Conduct security reviews and participate in remediation planning for identified risks and vulnerabilities.
- Assist customers with security modernization initiatives and security-focused projects.
- Ensure engineering solutions align with organizational and industry security best practices.
Automation & Operational Efficiency
- Develop scripts, workflows, and automation utilizing PowerShell and other automation platforms.
- Identify repetitive operational tasks and implement automation solutions that improve efficiency and consistency.
- Design scalable solutions that reduce manual effort and improve service delivery.
- Evaluate and implement tools, workflows, and integrations that improve operational effectiveness.
- Leverage AI-assisted technologies, automation platforms, and modern engineering practices to improve customer and business outcomes.
Service Optimization & Problem Management
- Analyze recurring incidents, service requests, and operational challenges across customer environments.
- Perform root cause analysis to identify underlying causes of recurring issues.
- Design and implement preventative solutions that reduce ticket volume and improve service stability.
- Partner with Service Desk, Engineering, Security, and Operations teams to eliminate recurring sources of support demand.
- Identify trends across customer environments and recommend improvements, standards, and automation opportunities.
- Contribute to operational maturity initiatives that improve consistency, reliability, and scalability throughout the organization.
Technical Leadership & Consulting
- Serve as a Tier 3 escalation resource for complex technical issues.
- Lead infrastructure modernization, cloud adoption, security, migration, and transformation projects.
- Mentor Engineer 1 and Engineer 2 team members through technical guidance, coaching, and knowledge sharing.
- Participate in technical reviews, architecture discussions, and solution design activities.
- Assist with developing and maintaining engineering standards, best practices, and deployment methodologies.
- Serve as a trusted technical advisor for customers, helping align technology decisions with business objectives.
- Contribute to strategic technology discussions and long-term infrastructure planning.
What You Bring (requirements):
- 8+ years of Information Technology experience with extensive hands-on infrastructure, cloud, and systems engineering experience.
- Strong customer-facing consulting and communication skills.
- Experience supporting and designing on-premises, cloud, and hybrid environments.
- Experience leading complex technical projects and initiatives.
- Demonstrated ability to mentor and develop technical team members.
- Strong analytical and problem-solving skills.
- Proven ability to identify operational inefficiencies and create sustainable technical solutions.
Technical Expertise (skills):
- Advanced Knowledge Of Microsoft 365
- Microsoft Entra ID
- Active Directory
- Azure cloud services
- VMware and/or Hyper-V
- Windows Server platforms
- Google Workspace
- Exchange Online
- SharePoint Online
- Microsoft Teams
- Microsoft Intune
- Backup and disaster recovery platforms
- Identity and access management
- Security and endpoint protection technologies
- LAN/WAN networking
- VPN technologies
- Enterprise storage solutions
- PowerShell scripting and automation
Preferred Experience:
- Hybrid cloud environments
- Azure infrastructure
- Security frameworks and best practices
- Process automation and systems integration
- Managed Services environments
- AI-assisted operational tools and automation platforms
Preferred Certifications:
- Microsoft Certified: Azure Administrator (AZ-104)
- Microsoft 365 Administrator (MS-102)
- Microsoft Certified Security Certifications (SC-200, SC-300, or equivalent)
- VMware Certified Professional (VCP)
- CompTIA Security+
- Relevant cloud, networking, virtualization, or security certifications
Success In This Role:
- A Successful Engineer 3 Solves complex technical problems.
- Identifies and eliminates recurring issues.
- Automates repetitive work.
- Improves standards and operational efficiency.
- Serves as a trusted advisor to customers and peers.
- Mentors less experienced engineers.
- Drives modernization across on-premises, cloud, and hybrid environments.
- Most importantly, Engineer 3 team members are expected to look beyond the immediate incident and identify the underlying problem around the problem, implementing scalable solutions that prevent future issues and improve the overall customer experience.
We need to include all that.
Now format.
We'll have:
About the role
... company description + Position Summary? Could split into two paragraphs: first company description, then Position Summary.
Responsibilities
- ... each duty line as
- (maybe we can keep category headings inside
- as bold? But we cannot add extra
- for any list of duties/requirements/benefits, and
for prose. So we can have a Responsibilities section with
- for duties. Within duties we have multiple categories; we could still list each duty as
- items, possibly with sub-bullets? But we cannot nest
- inside
- ? Actually we can but not required. Simpler: each duty as a
- . Could group categories as separate
- with description.
Similarly Requirements/Qualifications: we have "What You Bring" (requirements) and "Technical Expertise" (skills) and "Preferred Experience" and "Preferred Certifications". Could combine into Requirements and Qualifications sections. But we need to decide.
We should not create sections with filler like "commensurate with experience". We have actual content.
Thus propose sections:
- About the role: contains Position Summary (prose) maybe also company description? The company description is about Les Olson IT, not role. Could be part of About the role? Might be better to have a separate "About Les Olson IT" but not in allowed headings. However instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings. Likely they want us to use those headings only. So we need to map content to those headings. Thus:
About the role
-> include Position Summary and maybe company overview? The Position Summary is a prose paragraph. Also the initial "About Les Olson IT" could be considered about the company, not role. But we could include it as part of About the role? Might be okay.Responsibilities
-> list of duties from "What You'll Do" and subcategories.Requirements
-> "What You Bring" (8+ years experience etc.)Qualifications
-> maybe "Technical Expertise" (list of skills) and "Preferred Experience" and "Preferred Certifications". Could combine. But we need to avoid thin sections. Could merge Requirements and Qualifications into one? But they said prefer a few substantive sections over many thin ones. So maybe we have About the role, Responsibilities, Requirements (including qualifications). Could also have Skills section separate if we have distinct list. We have Technical Expertise list (skills). Could be Skills section. Preferred Experience and Preferred Certifications could be part of Requirements or Qualifications. Thus sections: About the role, Responsibilities, Requirements, Skills. We'll not include Benefits, Pay, Schedule as not present. Now we need to preserve all substantive information. Must not omit details. Let's extract content. Company description: "About Les Olson IT Les Olson IT is one of the fastest-growing and most capable technology service providers in the West. We do I.T. the LOC Way—through talent, passion, and compassion—driving continual growth and a strong market position by delivering superior service. Unlike most technology companies, Les Olson IT has been in business for over 70 years. We are a family-owned and family-operated company, a tradition that began at the Olson family dinner table and continues today. From those beginnings, we have grown to more than 320 employees across nine locations in two states. Les Olson Company strives every day to elevate people, whether it's our clients, our team members, or members of the local community. We seek to elevate our clients by delivering cutting-edge IT strategy, security, solutions, and support. Each of our team members recognizes that they have a direct impact on the success of the local businesses we serve every day.We seek to elevate every team member's career, firmly believing that customer success cannot happen without employee success. We do this by working with each employee to design a fulfilling career path that grows and evolves as they do.We seek to elevate our local community members by rewarding our employees for volunteering at local charities and participating in our ongoing food drives. Our work environment promotes both growth and balance. We encourage and support our employees in building meaningful, fulfilling paths, both professionally and personally. Les Olson Company offers competitive salaries, continuing education, generous benefits, and a fun, collaborative work environment. At the end of the day, it is the people that matter most to us!" Position Summary: "The Engineer 3 serves as a senior technical resource within the Managed IT Services organization, responsible for complex engineering, solution design, technical leadership, automation, and operational improvement initiatives. This role supports on-premises, cloud, and hybrid customer environments while serving as a Tier 3 escalation point for complex technical issues. Engineer 3 team members are expected to look beyond individual incidents and identify systemic issues, recurring trends, and opportunities for automation that improve customer outcomes while reducing support demand, operational complexity, and organizational risk. Successful candidates are experienced technical consultants who can design solutions, lead projects, mentor engineers, and drive continuous improvement across the Managed IT Services organization." What You'll Do: list of duties broken into categories. We need to capture each bullet. Let's extract each duty line: Infrastructure, Cloud & Hybrid Engineering - Design, deploy, support, and troubleshoot complex on-premises, cloud, and hybrid IT environments. - Design, implement, and maintain Windows Server environments utilizing current Microsoft-supported server platforms. - Design and support Active Directory and Microsoft Entra ID environments, including hybrid identity solutions. - Administer and support Microsoft 365, Google Workspace, and cloud productivity platforms. - Design, deploy, and maintain virtualization environments utilizing VMware and Hyper-V technologies. - Configure and support Azure infrastructure and cloud services. - Design and support enterprise storage, backup, disaster recovery, and business continuity solutions. - Troubleshoot advanced networking issues involving TCP/IP, DNS, DHCP, routing, switching, VPN, VLAN, and WAN technologies. - Support server, storage, virtualization, identity, and cloud infrastructure across diverse customer environments. Security & Identity - Design and implement security best practices across customer environments. - Configure and support Microsoft Defender, endpoint security, identity protection, Conditional Access, MFA, and related security technologies. - Conduct security reviews and participate in remediation planning for identified risks and vulnerabilities. - Assist customers with security modernization initiatives and security-focused projects. - Ensure engineering solutions align with organizational and industry security best practices. Automation & Operational Efficiency - Develop scripts, workflows, and automation utilizing PowerShell and other automation platforms. - Identify repetitive operational tasks and implement automation solutions that improve efficiency and consistency. - Design scalable solutions that reduce manual effort and improve service delivery. - Evaluate and implement tools, workflows, and integrations that improve operational effectiveness. - Leverage AI-assisted technologies, automation platforms, and modern engineering practices to improve customer and business outcomes. Service Optimization & Problem Management - Analyze recurring incidents, service requests, and operational challenges across customer environments. - Perform root cause analysis to identify underlying causes of recurring issues. - Design and implement preventative solutions that reduce ticket volume and improve service stability. - Partner with Service Desk, Engineering, Security, and Operations teams to eliminate recurring sources of support demand. - Identify trends across customer environments and recommend improvements, standards, and automation opportunities. - Contribute to operational maturity initiatives that improve consistency, reliability, and scalability throughout the organization. Technical Leadership & Consulting - Serve as a Tier 3 escalation resource for complex technical issues. - Lead infrastructure modernization, cloud adoption, security, migration, and transformation projects. - Mentor Engineer 1 and Engineer 2 team members through technical guidance, coaching, and knowledge sharing. - Participate in technical reviews, architecture discussions, and solution design activities. - Assist with developing and maintaining engineering standards, best practices, and deployment methodologies. - Serve as a trusted technical advisor for customers, helping align technology decisions with business objectives. - Contribute to strategic technology discussions and long-term infrastructure planning. What You Bring (requirements): - 8+ years of Information Technology experience with extensive hands-on infrastructure, cloud, and systems engineering experience. - Strong customer-facing consulting and communication skills. - Experience supporting and designing on-premises, cloud, and hybrid environments. - Experience leading complex technical projects and initiatives. - Demonstrated ability to mentor and develop technical team members. - Strong analytical and problem-solving skills. - Proven ability to identify operational inefficiencies and create sustainable technical solutions. Technical Expertise (skills): - Advanced Knowledge Of Microsoft 365 - Microsoft Entra ID - Active Directory - Azure cloud services - VMware and/or Hyper-V - Windows Server platforms - Google Workspace - Exchange Online - SharePoint Online - Microsoft Teams - Microsoft Intune - Backup and disaster recovery platforms - Identity and access management - Security and endpoint protection technologies - LAN/WAN networking - VPN technologies - Enterprise storage solutions - PowerShell scripting and automation Preferred Experience: - Hybrid cloud environments - Azure infrastructure - Security frameworks and best practices - Process automation and systems integration - Managed Services environments - AI-assisted operational tools and automation platforms Preferred Certifications: - Microsoft Certified: Azure Administrator (AZ-104) - Microsoft 365 Administrator (MS-102) - Microsoft Certified Security Certifications (SC-200, SC-300, or equivalent) - VMware Certified Professional (VCP) - CompTIA Security+ - Relevant cloud, networking, virtualization, or security certifications Success In This Role: - A Successful Engineer 3 Solves complex technical problems. - Identifies and eliminates recurring issues. - Automates repetitive work. - Improves standards and operational efficiency. - Serves as a trusted advisor to customers and peers. - Mentors less experienced engineers. - Drives modernization across on-premises, cloud, and hybrid environments. - Most importantly, Engineer 3 team members are expected to look beyond the immediate incident and identify the underlying problem around the problem, implementing scalable solutions that prevent future issues and improve the overall customer experience. We need to include all that. Now format. We'll have:About the role
... company description + Position Summary? Could split into two paragraphs: first company description, then Position Summary.
Responsibilities
- ... each duty line as
- (maybe we can keep category headings inside
- as bold? But we cannot add extra