Las Vegas Grand Prix 2026 - Event Retail Store Manager

Job Summary

The Event Store Manager is responsible for supervising, training, and supporting retail teammates in a high-energy, fast-paced environment. They manage merchandise sales and maintain a positive team culture.

Responsibilities

• Supervise, train, and support retail teammates on effective merchandise selling practices and customer service best practices.
• Manage and monitor team member breaks/lunches in accordance with local labor laws.
• Hold team huddle at the start of each shift to communicate daily briefing notes with staff.
• Ensure merchandise locations are clean and presentable, and displays meet or exceed expectations.
• Complete throughout count in/out of all event merchandise.
• Follow planogram templates for merchandising and display of product for effective sell-through.
• Notify leadership of staffing needs and manage team member time keeping to optimize budget.
• Address and resolve problematic customer issues.
• Role model established customer experience practices with internal and external customers.
• Support and embody a positive store culture through honesty, integrity, and respect.
• Maintain and uphold merchandising philosophy and follow established procedures and standards.
• Accurately process and prepare merchandise for the sales floor following company procedures and standards.
• Initiate and participate in store recovery as needed throughout the day.
• Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
• Provide ongoing recognition and constructive feedback.
• Adhere to all labor laws, policies, and procedures.
• Support and participate in store shrink reduction goals and programs.
• Participate in safety awareness and maintenance of a risk-free environment.
• Perform duties as assigned.

Qualifications

• 3+ years’ experience in retail management or event merchandise sales.
• Proven ability to abide by staff training manuals.
• Strong reputation for excellence in the required role with at least five top-notch references.
• Proficiency in spreadsheets.
• Motivated with an “Everything is possible” attitude.
• Active problem solver with a sense of urgency for projects large and small.

Work Environment

• Able to work a flexible schedule to support business needs.
• Possesses strong organizational skills with attention to detail.
• Capable of balancing multiple tasks at one time.
• Able to respond appropriately to changes in direction or unexpected situations.
• Possesses strong communication skills.
• Able to lift heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors to accomplish tasks.
• Must be willing to work during evening and weekend hours, as required, to meet deadlines.
• Remains upright on the feet, particularly for sustained periods of time.
• Lifts and exerts up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
• Visual Acuity – Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac will also provide reasonable religious accommodations on a case-by-case basis.