Landscape & Maintenance Manager

Lead the daily operations of landscape and facilities maintenance teams across multiple Catholic Cemeteries locations throughout Northeast Ohio. This working manager position reports directly to the Chief Operating Officer and plays a critical role in ensuring properties are maintained with excellence, safety, dignity, and respect in support of the organization’s mission.

Responsibilities

• Provide leadership, direction, coaching, and accountability for the Landscape and Maintenance Departments.
• Supervise, schedule, and develop landscape and maintenance crews across multiple cemetery locations.
• Work alongside employees as needed to complete landscaping, groundskeeping, maintenance, and improvement projects.
• Plan, prioritize, and oversee daily, weekly, and seasonal work schedules.
• Ensure cemetery grounds, buildings, roads, equipment, and facilities are maintained to the highest standards.
• Conduct regular inspections to ensure quality, safety, and operational efficiency.
• Coordinate preventive maintenance programs for buildings, equipment, vehicles, irrigation systems, and cemetery infrastructure.
• Manage snow removal, seasonal cleanup, mowing, pruning, planting, irrigation, hardscape maintenance, and general property upkeep.
• Manage and monitor departmental budgets, labor costs, equipment utilization, inventory levels, and operational expenses.
• Evaluate and recommend capital improvements, equipment purchases, and operational efficiencies to support long-term operational goals.
• Ensure compliance with OSHA regulations, environmental standards, and company safety policies.
• Train employees on equipment operation, safety procedures, and quality expectations.
• Foster a culture of teamwork, accountability, respect, and continuous improvement.
• Coordinate with cemetery managers, contractors, vendors, and internal departments to ensure operational excellence.
• Respond to urgent maintenance needs and weather-related events as required.

Requirements

• Bachelor's degree in Landscape Management, Horticulture, Facilities Management, Construction Management, or a related field; equivalent combination of education and relevant professional experience will be considered.
• Minimum of 7 years of experience in commercial landscaping, grounds management, facilities maintenance, or a related field.
• Minimum of 5 years of progressive management experience leading landscape, maintenance, or operations teams.
• Experience managing direct reports, assigning work responsibilities, conducting performance feedback, and developing team members.
• Proven experience managing multi-site operations, multiple crews, and complex maintenance schedules.
• Demonstrated ability to lead, coach, and develop employees while maintaining high standards of quality, safety, and performance.
• Experience with workforce scheduling, budgeting, inventory management, and operational planning.
• Knowledge of cemetery operations, grounds management, or memorial property care is preferred.
• OSHA 10-Hour General Industry Certification required; additional safety certifications preferred.
• Proficiency with computer applications, including Microsoft 365; experience with CAD programs or maintenance management software preferred.
• Current, valid driver’s license required.
• Current, valid Ohio Commercial Pesticide Applicator/Spray License required.
• Clean driving record and ability to meet company insurance requirements.

Skills

• Leadership & Team Development: Leads by example with a hands-on management approach, actively working alongside crews while providing direction and support. Builds trust, accountability, and teamwork among employees. Effectively coaches, trains, and develops employees to improve performance and professional growth.
• Operational Management: Strong ability to plan, organize, prioritize, and manage multiple projects across multiple locations. Effectively schedules crews, equipment, materials, and resources to meet operational goals. Demonstrates strong knowledge of landscape maintenance, grounds care, facilities maintenance, and seasonal operations.
• Communication & Collaboration: Communicates clearly and professionally with employees, leadership, vendors, contractors, and internal stakeholders. Provides timely updates regarding operations, challenges, projects, and resource needs.
• Safety & Compliance: Promotes a strong safety culture and ensures employees follow established safety procedures. Maintains compliance with OSHA requirements, equipment safety standards, and environmental regulations.
• Financial & Resource Management: Manages departmental resources effectively, including labor, equipment, materials, and supplies. Participates in budget development and is accountable for managing labor costs, equipment utilization, materials, supplies, and operational expenses.
• Problem Solving & Decision Making: Makes sound decisions independently while keeping organizational goals and mission in mind. Handles changing priorities, weather-related challenges, and urgent maintenance situations effectively.
• Mission & Professionalism: Demonstrates respect for the sacred nature of Catholic cemetery properties and the families they serve. Maintains professionalism, integrity, and compassion in all interactions.

Physical Demands & Work Environment

• Ability to work outdoors throughout the year in varying weather conditions, including heat, cold, rain, snow, and other seasonal conditions.
• Ability to frequently stand, walk, bend, kneel, stoop, climb, reach, and perform physical tasks associated with landscape and maintenance operations.
• Must be able to regularly lift, carry, push, and pull materials, tools, and equipment weighing up to 50 pounds, with the ability to occasionally lift and carry up to 75 pounds.
• Ability to actively participate in hands-on landscape, grounds, and maintenance activities alongside department crews.
• Ability to operate, train employees on, and safely supervise the use of commercial landscape and maintenance equipment.
• Ability to inspect and walk large cemetery properties and navigate uneven terrain.
• Ability to sit and drive for extended periods while traveling daily between Catholic Cemeteries locations throughout Northeast Ohio.
• Ability to work safely around operating equipment, vehicles, chemicals, and outdoor environmental conditions while following established safety procedures.
• Ability to wear required personal protective equipment (PPE) and comply with all safety requirements.

Benefits

• Medical, Dental, Vision, and Prescription Drug Insurance Coverage
• HSA
• Life Insurance
• FMLA, AD&D, EAP
• 403(b) and pension plan
• Paid Vacation and Holidays
• Professional development assistance

Pay

Exempt: $90,000 - $110,000; based on direct relevant experience.

Travel is required to different cemeteries throughout Northeast Ohio daily.