Landscape Maintenance Account Specialist

Careers At Gothic Landscape

• Location: East Palo Alto, CA
• Department: Account Management
• Division: Maintenance

About the role

At Gothic Landscape, we are about delivering extraordinary customer service, building authentic relationships not only with our clients, but with our teams. With ingenuity, vision and dedication, we transform landscapes that become the places people play, work and live. As the largest family-owned and operated landscaping company in the nation, we never forget why we do what we do and who makes it all possible. Together, we create something unique that keeps on growing year after year.

Responsibilities

• Create strong relationships with our customers through communication and service, ensuring they receive quality, timely service on their projects
• Manage crew members as needed including: morning dispatch, performance management, addressing complaints, and planning, assigning or directing work load
• Provide proactive site quality reviews and communicate assessments internally and externally
• Network and earn referrals to help the branch achieve its new growth objectives
• Lead the branch in growing its base contracts in the targeted market segments and geographic locations
• Assist the branch team in achieving its overall objectives of quality, retention, growth and profitability

Requirements

• 2 or 4-year college degree in Horticulture and some supervisory experience is highly preferred
• Strong customer service, sales and communication experience, or combined comparable experience
• Sound time management and organizational skills with a strong work ethic
• Strong interpersonal verbal & written skills are a must with the ability to write and present proposals and bids
• Bilingual in Spanish & English is highly preferred

Perks and Pluses

• Healthcare benefit program & 401K match program
• 9 paid HOLIDAYS per year with paid VACATION & SICK leave
• Company paid take home vehicle, cell phone & laptop
• Fun and fast-paced working environment with a great work-life balance
• Paid training/certification and career advancement
• Gothic company culture fosters growth, inspires longevity and rewards mutual loyalty

Pay

SALARY RANGE: $72,000 - $80,000 per year (specific compensation may vary based on overall skills, experience and location)

Schedule

Not specified