Landfill Operations Clerk - Seasonal
Purpose of Class
The purpose of this class is to provide customer service, monitor and record load weights, and collect fees at the scale house at the County landfill.
Primary Function
The primary function of an employee in this class is to provide customer service to the public, monitor and record loads dumped, and perform cash management duties. The position is under the direct supervision of the Assistant Public Works Director with direction coming from the Management Assistant. The principal duties of the position are performed in a scale house, general office, and in an outdoor environment with exposure to landfill hazards and odors.
Essential Duties and Responsibilities
- Greets the public, answers incoming phone calls, assists and/or provides referrals to other staff as needed;
- Inquires about load origination and contents according to landfill regulations;
- Contacts appropriate personnel for special handling of hazardous loads;
- Weighs and records load contents prior to dumping and following dumping to determine weight;
- Manages cash and charges, including balancing at the end of the shift;
- Maintains records efficiently and accurately and prepares clear and concise reports;
- Maintains effective working relationships with other County employees, supervisory personnel, and the public;
- Operates a personal computer including software applications appropriate to assigned duties;
- Performs duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
- Works 10-hour shifts on a rotating schedule, including Saturdays;
- Performs multiple tasks simultaneously, including handling interruptions, and returns to and completes tasks in a timely manner;
- Follows written and oral instructions;
- Uses basic math skills to count, add, subtract, multiply, etc.;
- Communicates effectively with the public, including in sensitive situations.
Other Duties and Responsibilities
- Prepares educational materials;
- Performs scale house cleaning;
- Performs other related duties as required.
Competency Requirements
- Knowledge of:
- Cash balancing techniques and procedures;
- Basic math techniques;
- County landfill rules, regulations, and procedures;
- Operation of a personal computer and job-related software;
- Customer service practices, procedures, and objectives.
- Ability to:
- Maintain records efficiently and accurately and to prepare clear and concise reports;
- Work around offensive odors and noise;
- Maintain effective working relationships with other County employees, supervisory personnel, and the public;
- Operate a personal computer including software applications appropriate to assigned duties;
- Perform duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
- Work 10-hour shifts on a rotating schedule, including Saturdays;
- Perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner;
- Follow written and oral instructions;
- Use basic math skills to count, add, subtract, multiply, etc.;
- Communicate effectively with the public, including in sensitive situations.
Acceptable Experience and Training
A high school diploma or GED equivalency, and any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
Special Qualifications
- An Idaho Driver's License is required.