Lanai Air Courtesy Shuttle Driver (Honolulu)

About the role

The Courtesy Shuttle Driver safely transports guests between the Daniel K Inouye International Airport and the Lāna‘i Air private hangar, providing a seamless high-quality transfer, and excellent customer service. Vehicles may vary in size up to 13 passenger seat Sprinters.

Responsibilities

• Safely operates vehicles in accordance with traffic laws and regulations.
• Aid passengers into and out of the vehicle by opening and closing doors for guests.
• Load and unload luggage (may include fragile or delicate items).
• Regulate air conditioning, lights and ventilating systems for passenger comfort.
• Report delays, accidents or incidents by mobile phone to the Operations Team.
• Inspect vehicles daily, pre-trip and post-trip for safety and cleanliness.
• Perform pre-shift check list including checking vehicle brakes, tires, windshields wipers, lights, oil, fuel and water supply.
• Cleaning and maintaining the vehicles as needed to maintain an exceptional level of cleanliness for the guest is a key responsibility of this position.
• Smoking is not allowed in or around the vehicles.
• Advise the Operation team of mechanical problems by completing the appropriate report to ensure proper vehicle maintenance.
• Communicate effectively and proactively with Operations in Honolulu to ensure accurate communication of details for the guest arrival, departure and transfer.
• Perform other duties as assigned.

Qualifications/Requirements

• High school diploma or equivalent.
• Previous experience in the Hospitality industry.
• Previous luxury chauffeur experience is highly desirable.
• Proficiency in Outlook, Word, Excel, Internet, SMS and other applicable software a plus.
• Must be fluent in English, both verbal and written.
• Bilingual is preferred but not required.
• Requires the highest level of professionalism.
• Requires relating to people in a friendly and professional manner.
• Requires working to established procedures and maintain reliable work attendance.
• Requires good judgement and a commonsense approach to the work.
• Requires an ability to take responsibility and be accountable.
• The workload is constant and must be handled in a timely manner.
• Must be flexible and able to adapt to rapidly shifting priorities as flight arrival and departure times change.
• Must be able to problem solve and identify resources to use when faced with irregular operations.

Physical Requirements

• Regularly sit, talk, hear, stand and walk.
• Use hands to finger, handle, or feel.
• Reach with hands and arms.
• Climb or balance.
• Stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds.
• Specific vision abilities required by this job include close vision, distant vision and color vision.
• Operate objects, tools or controls.

Pay

$23.45/hour (non-exempt)

Schedule

Flexible schedule to accommodate flight arrival and departure times.

Benefits

N/A

Skills

N/A

Benefits

N/A

Company Information

At Pūlama Lāna‘i, we honor our island's history and celebrate its future every day. Our employees on Lanai and Oahu work with residents and businesses to achieve our bright vision together. If you are passionate about culture, collaboration, sustainability, economic diversity, community engagement and land stewardship on Lanai, we invite you to consider our open positions.