Lakeway Grocery - Overnight Stocker - Part time

About the Role

As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, working to meet common goals and sharing the nighttime work lifestyle. You'll learn about multiple products and departments across the store, providing foundational experience for other roles and potential career growth at H-E-B.

Responsibilities

• Stock shelves and refill displays
• Load, unload, and move heavy, bulky products; may unload trucks
• Condition shelves and products
• Learn and apply product knowledge, including rotation dates, shelf, and label information to meet A+ Standards
• Maintain a clean and well-organized department, including back rooms and shelves
• Follow established Standard Operating Procedures (SOPs) and leader direction
• Ensure compliance with federal, state, and company regulations for product food safety and sanitation
• Work efficiently with a team attitude and maintain productivity standards
• Accept and apply constructive feedback to future tasks
• May coach or train other stockers

Customer Service

• Operate with a team mindset, working cross-functionally within the store and building relationships across departments (e.g., Curbside)
• Learn and model customer service and hospitality for both customers and store partners
• Assist customers in locating products and answering product questions

Requirements

• Must be 18 years or older
• Experience in stocking and customer service (preferred)
• Experience in a physically demanding job is a plus

Skills & Abilities

• Understanding of SOPs related to emergency procedures and proper stocking
• Strong communication and reading/writing skills
• Organization and time-management skills
• Customer service skills and a service mentality
• Ability to perform repetitive, physical tasks, including heavy lifting
• Ability to think quickly and work with agility
• Teamwork skills to meet nightly goals
• Ability to manage multiple priorities, shift focus between tasks, and pay close attention to detail
• Ability to apply personal discipline to SOPs and leader direction
• Ability to work overnight shifts, including weekends and holidays

Qualifications

• Forklift/power jack training (provided upon hire)

Physical Demands & Working Conditions

Work in a fast-paced, demanding store environment with close attention to detail. Physical demands vary by department:

Grocery

• Constantly: reach at waist, grasp
• Frequently: stand, walk, bend
• Occasionally: reach at overhead, shoulder, knee, or floor; stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally exposed to cold, loud noise, ambient temperatures, and wet conditions
• Ability to lift 50 lbs and manage in excess of 100 lbs

Drugstore

• Constantly: reach at waist, grasp
• Frequently: stand, walk
• Occasionally: reach at overhead, shoulder, knee, or floor; bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally exposed to loud noise, ambient temperatures, and wet conditions
• Ability to lift 66 lbs and manage in excess of 50 lbs

Dairy

• Constantly: reach at waist, grasp; exposed to cold temperatures
• Frequently: stand, walk, bend
• Occasionally: reach at overhead, shoulder, knee, or floor; stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally exposed to loud noise, ambient temperatures, and wet conditions
• Ability to lift 86 lbs and manage in excess of 100 lbs

Frozen

• Constantly: reach at waist, grasp; exposed to cold temperatures
• Frequently: stand, walk
• Occasionally: reach at overhead, shoulder, knee, or floor; bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally exposed to loud noise, ambient temperatures, and wet conditions
• Ability to lift 60 lbs and manage in excess of 100 lbs

General Merchandise

• Constantly: reach at waist, grasp
• Frequently: stand, walk, bend
• Occasionally: reach at overhead, shoulder, knee, or floor; stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push/pull with arms, pinch, perform fine motor movements
• Occasionally exposed to loud noise, ambient temperatures, and wet conditions
• Ability to lift 60 lbs and manage in excess of 60 lbs

Frequency definitions:

• Constantly: 5.5+ hours per 8-hour day
• Frequently: 2.5 - 5.5 hours per 8-hour day
• Occasionally: 0 - 2.5 hours per 8-hour day

Partners must never lift beyond their own safe limit. If an item is too heavy, break it down or ask for assistance.