Labware LIMS Technical Lead

About the Role

This role focuses on integrating and supporting laboratory information systems with cloud infrastructure, requiring deep technical expertise in networking, APIs, and AWS environments.

Required Experience

• Lab Network, System & API Integrations: Strong understanding of lab network architecture; experience with API integration and web services; knowledge of TCP/IP, HTTP/HTTPS, REST/SOAP, and MQTT or other device communication protocols; experience connecting web applications with lab instruments; troubleshooting network, middleware, and interface issues; familiarity with servers, firewalls, VPNs, and routing; understanding of data transfer, message exchange, and system interoperability; validating API connectivity between distinct scientific and cloud-hosted applications.
• Cloud Infrastructure (AWS): Hands-on experience within Amazon Web Services environments; familiarity with managing EC2 instances, monitoring cloud logs/metrics (e.g., CloudWatch), and understanding fundamental cloud networking and security principles.
• LIMS & Sample Management Experience: Hands-on experience supporting Laboratory Information Management Systems (LIMS) or automated sample management software; specific experience with Azenta BioStore, Benchling, or BioInventory systems is highly preferred.
• Application Troubleshooting: Strong technical problem-solving skills with experience investigating application alerts (e.g., database connectivity drops, hardware controller offline states, and data read/write failures).
• Cross-Functional IT Collaboration: Experience operating within a matrixed IT structure, routinely collaborating with Integration Support, Product Owners, Infrastructure teams, and external vendors to coordinate system fixes.
• Technical Reporting: Ability to translate technical anomalies into structured weekly performance reports and issue logs for project stakeholders.

Deliverables

• Development of technical requirements, functional specifications, and solution design documentation for the Biostore platform and associated LIMS integrations based on business requirements and collaboration with scientific and business SMEs.
• Creation and maintenance of installation plans, deployment plans, test strategies, validation documentation, and SDLC deliverables to support compliant system implementation and operation.
• Development and management of Jira epics, stories, tasks, and Xray test artifacts to support project delivery, system validation, testing, defect management, and ongoing platform enhancement activities.
• Production of architecture diagrams, integration specifications and advanced support documentation for the Biostore solution and connected systems.
• Coordination of test execution, issue resolution, release readiness activities, and vendor deliverables to support successful deployment and ongoing support of the platform.