Laboratory Supervisor, Peabody

Essential Duties & Responsibilities

• Prepare and maintain policies and procedures appropriate for the operation of this section.
• Provide guidance and/or resolution for clinical problem solving (e.g. instrumentation, equipment, test systems, clinical correlation, backup systems, and system performance).
• Oversee implementation of new instruments, methodologies and tests.
• Develop workflow to achieve simplification of procedures and processes.
• Ensure ongoing compliance with all applicable regulatory agencies including but not limited to : JCAHO, CAP, OSHA, DPH, NCCLS.
• Maintain adequate and appropriate inventories of all supplies required to perform procedures without emergency shortages.
• Perform duties of a medical technologist as required, with skills equal to senior technologists.

Personnel Functions

• Schedule colleagues to meet department workload within budgetary limits.
• Plan and post schedules at least three months in advance.
• Plan and post workstation schedules two – three weeks in advance.
• Complete timecards to meet appropriate deadlines.
• Participate in employment interviews and recommend qualified candidates for vacancies.
• Follow LHMC and departmental policies for orientating and training new colleagues.
• Ensure all colleagues fulfill their annual mandatory requirements (competency, safety, education, TB, etc.) and that documentation is prepared for each requirement.
• Provide continuing education opportunities to colleagues.
• Work with section managers to ensure optimal utilization of staff and facilitate cross training of staff.
• Discuss disciplinary concerns with the Administrative Director and/or Department Manager.
• Conduct counseling and disciplinary sessions with colleague when performance warrants.
• Prepare required documentation.
• Conduct colleague performance appraisals on schedule to include past performance and new goals.

Fiscal Management

• Prepare a budget annually with the Department Manager.
• Monitor actual expenses to budget and explain variances.
• Adjust operations as needed.
• Contribute to department goal of optimization of resources and revenue enhancement.

Quality Control/Quality Assurance

• Ensure accurate performance of test results by periodic review of Quality Control and taking corrective action as needed.
• Ensure continuous quality improvement through active participation in the laboratory Quality Assurance program.
• Value and respond to customer feedback by taking corrective action or improving sub optimal services.
• Perform, investigate, and write up responses to CAP for proficiency testing failures.

Administration

• Reassign daily tasks to ensure completion of workload.
• Set priorities and organize work time to meet them.
• Improve services by working with department managers and technologists to achieve a common goal.
• Support new ideas and changes within the department.
• Adept to change and situations in a positive manner and work together to effect that change.
• Keep all colleagues updated on current changes, memos, and miscellaneous information.
• Accept, complete, and report on special assignments within the agreed upon time.
• Communicate with colleagues through regularly scheduled laboratory meetings.
• Encourage input from members of the team.
• Set a positive example by maintaining a productive and cooperative working atmosphere.
• Attend and participate in laboratory meetings as required (e.g. Laboratory Manager’s Meeting, Performance Improvement Committee, Epic group, etc.).
• Meet with the Executive Director as needed.

Organizational Requirements

• Maintains strict adherence to the Lahey Clinic Confidentiality Policy.
• Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
• Complies with all Lahey Clinic Policies.
• Complies with behavioral expectations of the department and Lahey Clinic.
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of the job description, performance expectations, and competency assessment.
• Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Participates in and successfully completes Mandatory Education.
• Performs all other duties as needed or directed to meet the needs of the department.

Pay Range: $100,006.00 USD - $125,008.00 USD