Laboratory Services Technician

About the role

Join us in our mission to protect and enhance global food and animal safety! This role follows an onsite model to accommodate business needs while maintaining team collaboration.

Essential Duties and Responsibilities

• Manage the online sample analysis request program, log incoming samples, and match them to analysis requests.
• Analyze samples using Neogen’s test kits, following kit instructions and specific customer or sales requests.
• Generate and analyze data from various laboratory techniques and analytical instrumentation.
• Calibrate analytical instruments and ensure all lab equipment is ISO-compliant.
• Perform tasks essential to maintaining ISO Certification.
• Participate in sample proficiency programs such as FGIS/GIPSA, FAPAS, and AOCS.
• Conduct minor repairs on laboratory equipment.
• Assist the Reference Material Department with sample preparation, testing, and weighing of reference materials.
• Tabulate and graph data, preparing technical reports for senior personnel.
• Conduct kit validations for agencies, including FGIS/GIPSA, AOAC, and others.

Skills and Competencies

• Cultural Savvy: Demonstrates and lives One Neogen Pillars of Trust—Openness, Honesty, Credibility, Respect, and Service.
• Communication: Communicates effectively through clear messaging and active listening.
• Leading Others: Leads by example and fosters a culture of trust and teamwork.
• Decision Making & Problem Solving: Identifies information needed to make timely and informed decisions.
• Driving Performance: Remains focused, meets productivity standards, thinks outside the box, and seeks assistance when necessary.
• Organizational Strategy: Understands their role and actively explores how it fits within the organization.

Qualifications

• Minimum Associate’s degree in a science-related field OR High School diploma with some college science coursework and 1 year of relevant Lab Technician experience.

WHO IS NEOGEN: From inside the farm gate to our dinner plates, Neogen protects the world’s food supply. Through a variety of animal healthcare products and food safety solutions—including detection of dangerous bacteria, allergens, toxins, and drug residues—Neogen is there, and you can be too.

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations – and in turn their consumers.

What we do matters! Neogen’s culture combines stability with a deep believe in providing professional and personal growth. Our Pillars of Trust— the principles which guide our everyday decision-making, include Openness, Honesty, Credibility, Respect, and Service. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.