Laboratory Representative | Full-time | Days
Bold Steps Behavioral Health · Jacksonville, FL · 3 wk ago
OTHRFull-time
About the Role
Join a mission-driven organization committed to clinical excellence, innovation, and exceptional patient care. As a Lab Representative, you will perform a variety of laboratory tasks to ensure accurate test results and smooth laboratory operations.
Responsibilities
- Loading specimens onto automated systems
- Troubleshooting alarms
- Accepting and prioritizing specimen drop-offs
- Answering calls with excellent customer service
- Managing follow-up lists
- Preparing specimens for reference labs
- Working across multiple lab locations as needed
Requirements
- High School Diploma or GED (required)
- Certification in medical assisting or related field (preferred)
- Strong communication, computer data entry, and specimen handling skills
- Ability to prioritize, organize workflow, and make sound decisions
- Detail-oriented and capable of handling stressful situations professionally
- Less than one year healthcare experience (required)
- Phlebotomy and specimen processing experience (preferred)
- Familiarity with Laboratory Information Systems (preferred)
This role involves patient registration and specimen management, contributing directly to quality patient care and laboratory efficiency.