Laboratory Quality Assurance Officer

About the role

The Laboratory Quality Assurance Officer plays a key role in ensuring the accuracy, integrity and regulatory compliance of the City's environmental laboratory operations. Working closely with laboratory management and staff, this position develops, implements and maintains the laboratory's Quality Management System (QMS), oversees quality assurance and quality control (QA/QC) programs, coordinates accreditation activities, conducts audits and assists with staff training.

Responsibilities

• Develops, implements and maintains the laboratory's Quality Management System (QMS)
• Oversees quality assurance and quality control (QA/QC) programs
• Captures accreditation activities
• Coordinates audits and assists with staff training

Requirements

• Thorough knowledge of laboratory quality assurance/quality control (QA/QC) principles and Quality Management Systems (QMS)
• Knowledge of ELAP accreditation requirements, TNI standards and applicable state and federal regulations
• Strong analytical and problem-solving skills with the ability to identify trends, evaluate data and implement effective corrective actions
• Ability to develop, review, maintain and audit technical procedures, quality documentation and laboratory records
• Ability to plan, coordinate and conduct internal audits and prepare for external assessments
• Excellent written and verbal communication skills, with the ability to train, mentor and collaborate effectively with laboratory staff
• Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail
• Ability to exercise independent judgment and make sound decisions that support laboratory quality, compliance and continuous improvement

Qualifications

The ideal candidate is a detail-oriented quality assurance professional passionate about maintaining the highest standards of laboratory quality, regulatory compliance and continuous improvement. They are a collaborative leader who exercises sound judgment, communicates effectively and is committed to ensuring accurate, reliable laboratory operations.

Skills

• Thorough knowledge of laboratory quality assurance/quality control (QA/QC) principles and Quality Management Systems (QMS)
• Knowledge of ELAP accreditation requirements, TNI standards and applicable state and federal regulations
• Strong analytical and problem-solving skills with the ability to identify trends, evaluate data and implement effective corrective actions
• Ability to develop, review, maintain and audit technical procedures, quality documentation and laboratory records
• Ability to plan, coordinate and conduct internal audits and prepare for external assessments
• Excellent written and verbal communication skills, with the ability to train, mentor and collaborate effectively with laboratory staff
• Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail
• Ability to exercise independent judgment and make sound decisions that support laboratory quality, compliance and continuous improvement

Benefits

• Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
• Vision and Dental Insurance monthly premiums covered 100% by the City
• Paid sick leave, vacation leave, thirteen holidays and two floating holidays a year
• Tuition reimbursement and student loan repayment up to $2,200 per fiscal year
• Deferred compensation plan with City contribution, no employee match required
• California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account*

Pay

$100,874 - $122,613 Annually

Schedule

A 2% COLA is scheduled for 11/1/2026