Laboratory Practice Representative II (Phlebotomist)

Education and Experience

• High school diploma or GED preferred
• Completion of an accredited program in Phlebotomy
• 5-10 years of Phlebotomy experience
• 2-3 years of medical office experience

Skills

• Strong customer service skills
• Accurate data entry skills
• PC proficiency

Knowledge and Abilities

• General understanding and application of basic accounting principles
• Knowledge of computerized billing system
• Current knowledge of payer requirements for referrals and pre-authorization

Essential Functions

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively
• Communicates patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered
• Observes and applies relevant FPI and departmental policies and procedures
• Observes and promotes positive guest relations
• Confirms all written orders on the requisition match specimen label
• Identifies any special instructions that have been written on the requisition and clarifies before performing venipuncture
• Safeguards patient privacy and confidentiality

Responsibilities

• Completes demographic and insurance registration
• Schedules patients and/or verifies insurance information
• Collects phlebotomy specimens and performs quality checks
• Ensures patient identification according to laboratory SOP

Qualifications

• Must be fully certified in patient registration and phlebotomy

Benefits

The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.

Total Rewards