Laboratory Phlebotomy Technician

About the role

Department: Gettysburg Phlebotomy Services. Performs a variety of duties in specimen procurement, specimen processing, and other areas. Functions in on- and/or off-site service areas. May work any part of a 24-hour period. May be required to accept on-call responsibilities. May perform occasional in-charge duties in the absence of immediate supervisor.

Responsibilities

• Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results.
• May operate point of care laboratory instruments.
• Performs quality control and instrument check procedures and maintains related records.
• Transcribes orders and receives specimens into the laboratory, may process specimens, deliver specimens to testing locations, store specimens for future analysis and dispose of specimens.
• May receive and transport supplies, equipment, reports and specimens between the laboratory and other health care locations.
• Collects specimens as directed using appropriate or specified equipment for collecting and handling specimens.
• Enters or retrieves data from established computer files.
• Provides complete and accurate instructions to patients and other customers of the laboratory.
• May review physician orders for supporting documentation.
• Resolves billing problems and/or receives insurance updates.
• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population.
• Assesses and interprets patient age specific data and provides appropriate, age specific treatment.
• Provides direct patient care to assigned patient age group(s).
• Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
• Participates in educational programs and inservice meetings.
• Maintains required records, reports, and statistics as directed.
• Provides outstanding service to all customers; fosters teamwork;