Laboratory Manager

Responsibilities

• Lead the delivery of industry-leading thermal resistivity testing services within a high-volume laboratory environment, ensuring quality, efficiency, and exceptional client service
• Oversee day-to-day laboratory and office operations, ensuring projects are delivered efficiently while maintaining exceptional quality, safety, and customer service standards
• Develop, coach, and mentor laboratory and office personnel through ongoing training initiatives focused on technical proficiency, professional development, and workplace safety
• Serve as a key point of contact for clients, providing technical guidance, project support, and responsive communication throughout the testing process
• Partner with leadership on operational improvement initiatives, workforce planning, project scheduling, quoting, and broader business objectives that support continued growth

Qualifications

• High school diploma/GED required
• Bachelor’s degree in civil engineering, Geology, Natural Sciences, Construction related field, or other appropriate technical fields are highly preferred (in lieu of a degree, work experience and applicable certifications from nationally recognized certification agencies such as NICET, ACI, ICC, etc. will be considered)
• Minimum 5 years combined experience in laboratory geotechnical and construction materials testing; at least 2 years’ experience in a supervisory, management, or leadership role, required
• Familiarity with ASTM and AASHTO test methods specific to geotechnical and construction materials, AASHTO R18 Quality Management System (or comparable quality management system), Experience with Microsoft Office (Word and Excel), geotechnical and material testing equipment, and calibration procedures required
• Demonstrated positive leadership with a good understanding of business metrics, safety policies/procedures Good written and oral communication skills required

Preferred Qualifications

• 8–10+ years of geotechnical experience with a strong understanding of soil behavior, soil classification, moisture-density relationships, and construction materials testing.
• Technical proficiency with the ability to interpret Proctor curves and understand the Plasticity Index (PI) of various materials.
• Experience leading geotechnical laboratory or Construction Materials Testing (CMT) operations, including the management and development of technical staff.
• A hands-on, coaching-oriented leadership style with the ability to balance operational priorities, client expectations, and team development.

Physical Demands & Work Environment

• This position operates within both a laboratory and office environment and requires the ability to move throughout the facility, stand and walk for extended periods, and occasionally lift or move materials weighing up to 15 pounds.
• The role requires frequent use of a computer, communication with employees and clients, and the ability to safely navigate active laboratory work areas