Laboratory Manager
Quest Diagnostics · Southfield, MI · 3 wk ago
Research$89k/yrFull-time
Responsibilities
- Plan, assign and direct work in the laboratory.
- Serve as liaison with other areas as needed.
- Mentor and support direct reports in their responsibilities and functions.
- Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.
- Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative.
- Ensure quality control and compliance procedures are followed and QC reports are up to date.
- Oversee plans and preparations for inspections.
- Oversee staffing of all personnel in the laboratory.
- Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
- Identify future needs in terms of staff, equipment, and facilities.
- Submit appropriate documentation for procurement of such.
- Review test performance, drive process improvements and project management.
- Prepare and submit required reports to meet established deadlines.
- Manage test database.
- Ensure departmental standard operating procedures and database accurately reflects the current process.
- Cook up and submit R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.
- Develop annual budget and manage department costs and resources to adhere to budget.
- Resolve problems through interaction with clients.
- Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator.
- Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
- Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
- Participate in government or regulatory agency inspections.
Qualifications
- Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.
- The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
- Ability to sit or stand for long periods of time.
- May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.
- Comprehensive theoretical and operational job knowledge in designated specialty required.
- Knowledge of organizational/departmental policies and procedures.
- Proven leadership and problem-solving skills.
- Must be detail-oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
- Interpersonal and communication skills necessary to deal courteously and effectively with employees, co-workers and clients.
- Ability to deal with client information in a confidential manner.
- Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.
- Bachelor’s Degree Medical Technology or related field. (Preferred) Master’s Degree (Preferred).
- ASCP Certification (Preferred)
- Current California Clinical Laboratory Scientist license. (CA Only) (Required)
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities