Laboratory Informatics Coordinator

Maintained Duties

• Maintains IS middleware (Data Innovations Instrument Manager, TSM and Telcor) files/directories as observed in the middleware interfaces.
• Provides middleware support and education for better data use to include use of spreadsheets, presentation tools and simple databases.
• Assists with troubleshooting and resolving user identified system issues in conjunction with IS middleware and Epic health information system.
• Designs, participates in and assists with all LIS middleware system testing.
• Maintains compliance with all regulatory agencies.
• Provides, where appropriate, customer and user training and system documentation.
• Creates and updates procedures, competency and training checklists.
• Led applicable user groups, implementation teams and actively participate in cross function/module groups or committees.
• Manages, validates and implements the auto-verification program (rule development) as it applies to both the Instrument Manager, TSM and Epic Information System.
• Identify areas of improvement and drive for more effective and efficient methods of operation.
• Assists in development, design and validation of current and new instrument interfaces.
• Works with cross-functional departments in resolving escalated issues.

Qualifications

• Education: Bachelor’s degree in Medical Technology or the equivalent education, training and experience as defined by the regulations of CLIA.
• Experience: 3 years in the use of related information systems and programs.
• Skills: Knowledge of intranet and internet system maintenance; Skill in ad hoc report writing; Skill in written and oral communication; Skill in providing customer service; Skill in problem troubleshooting and resolution; Skill in computer and advanced business and office productivity applications; Able to multi-task.
• Licenses, Certifications: Certification in medical technology by a recognized certifying agency (such as ASCP) or Industry Certification.

Physical Requirements

• Some heavy lifting of computer equipment may be required.

Skills

• Knowledge of intranet and internet system maintenance.
• Ad hoc report writing skills.
• Written and oral communication skills.
• Customer service skills.
• Problem troubleshooting and resolution skills.
• Computer and advanced business and office productivity applications.
• Able to multi-task.

Benefits

• Pay Range: $68,150.51 - $115,855.86
• Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

• GBMC HealthCare and its affiliates are Equal Opportunity employers.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.