Laboratory Collection Phlebotomist I

Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve.

About the role

The Laboratory Assistant I (Outpatient Phlebotomist) supports outpatient laboratory daily operations by providing excellence in patient services, proper phlebotomy specimen collection, aliquoting, complete accuracy in Epic registration, centrifuge usage, drug screens, error-free documentation, and overall compliance with regulatory standards. This role is essential to maintaining efficient workflow, patient satisfaction, and quality laboratory results for subsequent patient care.

Responsibilities

• Performs proper venipuncture and post care of phlebotomy site along with labeling each specimen with 2 forms of ID with zero labeling errors.
• Accurate patient registration, requisitioning, and operational fluency in Epic.
• Proper labeling, processing, and preparation of patient specimens for laboratory testing.
• Complete specimen batches in a timely manner for courier pickup or send specimens through the tube system properly.
• Communicate outpatient needs for adequate inventory and is proficient with system reporting requests.
• Completing all documentation requirements including outpatient daily, weekly, and monthly checklists.
• Follow organizational policies and maintain a compliant environment including adherence to all laboratory procedures, HIPAA standards, infection control, and safety guidelines.
• Participates in quality assurance programs and maintains all requirements for departmental workflow.
• Maintains educational requirements, outpatient in-services, and assigned training as it relates to outpatient lab workflows.
• Is flexible and willing to make changes for the benefit of the team.

Requirements

• High school diploma or equivalent.
• Vocational phlebotomy (or related) course/program, or 2 years of working phlebotomy experience.

Preferred Qualifications

• Problem-solving ability and attention to detail.
• Good written and oral communication skills.
• Ability to prioritize work, manage time wisely, and adjust to changes in work volumes.

Physical Requirements

• May require heavy lifting (up to 20 pounds) and carrying supplies.
• The position is frequently in motion and requires repetitive use of hands (e.g., computer keyboard usage), sitting, squatting, walking, or standing for long periods of time, up to 6 hours per day.

Location and Travel

• Onsite at Cayuga Medical Center, 101 Dates Drive, Ithaca, NY 14850, with ability to work at other area locations as scheduled/assigned.
• 0%-10% travel can be expected in this role.

Schedule

Full-Time, Days FLEX. Anticipated schedule to be assigned during Outpatient Lab Operational Hours of 7am to 5pm Monday through Friday and Saturdays 6am to 1pm. Rotating Saturdays and holidays per department and patient scheduling needs.

Pay

Standard rate of $17.79 to $24.04 per hour plus benefits.