Laboratory Care Technician

About the role

Fairview is looking for a full‑time Laboratory Care Technician to work at M Health Fairview Clinic - Hugo, M Health Fairview Clinic - North Branch, M Health Fairview Clinic - Chisago City, and M Health Fairview Clinic - Wyoming. Hours vary with a start time of 6:30 am and end times of 6 pm; shifts are 8 hours long. The position includes rotating Saturday shifts at the North Branch Clinic (8:45 am‑5:15 pm). This is a Flex designation role that provides a $1 per hour augmentation plus mileage reimbursement for qualifying travel between sites. Working with diverse populations in a healthcare setting, the Laboratory Care Technician (LCT) delivers quality, proficient, and professional services aligned with M Health Fairview Values when interacting with patients, families, and coworkers. The LCT performs specimen collection at various M Health Fairview or outreach locations, ensures safe and secure specimen handling, conducts point‑of‑care testing, accurately enters orders and collection data into the Laboratory Information System (LIS) and subsystems, monitors computer logs for incomplete work, schedules tests/procedures, and reports results via LIS/HIS and over the phone. Working independently or as part of a team, the LCT continually seeks service improvements and provides optimal support to the department and team members in achieving M Health Fairview’s goals.

Responsibilities

• Follows established guidelines to obtain biological specimens and perform procedures.
• Collects biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
• Performs phlebotomy at various sites and communicates special handling needs of the specimen.
• Uses appropriate communication skills to meet patient/family and other customer needs.
• Demonstrates proficiency with point‑of‑care testing and/or waived testing.
• May perform EKGs.
• May train others in phlebotomy skills.
• Ensures specimens are acceptable for testing, including proper identification.
• Processes specimens prior to testing or sending to reference labs.
• Performs daily quality control, troubleshooting, and equipment maintenance.
• Monitors inventory, ordering, and restocking supplies.
• Mentors and teaches students.
• Prioritizes work to achieve optimal patient outcomes.
• Prioritizes assigned work.
• Transports blood and body fluid under proper conditions and in a timely and safe manner.
• Seeks assistance appropriately for problem or unusual situations.
• Information processing.
• Accurately enters and releases order and collection information into LIS and subsystems.
• Monitors computer logs for incomplete work.
• Schedules tests/procedures.
• Provides results in LIS/HIS and reports over the phone.
• Acquires additional computer skills as appropriate to the work area.
• Supports and adheres to laboratory quality assurance program.
• Maintains a safe work environment.
• Adheres to safety protocols.
• Follows infection control guidelines.
• Responds appropriately to emergent situations.
• Flex workforce employees do not have a permanent “home” clinic location