Laboratory Business Manager

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

About the role

The Laboratory Business Manager is responsible for maintaining positive operating margin at the laboratory level and for meeting and exceeding the annual budget. This role supervises all laboratory personnel, provides leadership and direction, and ensures compliance and integration of facility operation with corporate and regulatory policies and procedures. The Business Unit Manager will serve as a liaison with corporate business partners and champion Company policies, vision, and mission.

Responsibilities

• Lead team, schedule, and train employees
• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Ensure coverage and performance
• Foster morale and teamwork
• Demonstrate and promote the company vision
• Manage regular attendance and punctuality
• Manage the technical conduct, quality control, and related record keeping of all analytical evaluations performed
• Supervise, organize, and coordinate all technical activities of personnel within the principles of sound scientific endeavors, business economy, and professional development of subordinate employees
• Provide planning, organization, direction, and control to meet company goals
• Ensure adherence to company health, safety, and environmental programs and maintain documentation
• Establish and maintain professional business relationships with clients, industry officials, and peers
• Assist in generating marketing strategies, prepare comprehensive technical work proposals, and maintain an influential position in business expansion plans
• Provide input toward the financial growth and development of the company
• Coordinate business activities with Business Unit Managers from other locations to ensure customer expectations are met without duplication of testing activities
• Oversee the overall operational success of the laboratory, including budgeting, capital expenses, senior staff management, client needs, revenue & profit growth, and cost control
• Oversee daily operations including laboratory, quality, logistic, and managerial duties
• Represent the laboratory in technical meetings
• Participate with the Sales/Marketing team in the preparation and quotation of major technical studies
• Propose major investments to company executives
• Ensure laboratory expenses align with the annual budget
• Approve major expenses and control costs within established company guidelines
• Analyze monthly laboratory indicators (operating and labor costs, turnaround time, productivity, etc.)
• Verify that company employment policies and procedures are followed correctly
• Perform annual performance reviews for direct reporting personnel and coordinate reviews for other lab personnel
• Handle employee relation issues as per company guidelines and with Human Resources support
• Coordinate interaction between different laboratory departments
• Understand and follow each Quality System document relevant to employment responsibilities (e.g., methods, SOPs)
• Propose and approve changes to documents when required
• Conduct all activities in a safe and efficient manner
• Perform other duties as assigned

Requirements

• Bachelor's degree in biology, chemistry, or other related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)
• At least 10 years of supervisory experience
• At least 10 years professional experience in laboratory operations with a minimum of 5 years of laboratory operations or large/multi-department/team leadership with profit/loss accountability - $5M+ Net Sales or equivalent size operation
• Demonstrated success in improving operational, profit, quality, and safety performance
• Familiarity with laboratory operations and services
• Familiarity with EPA, DOT, OSHA, and DOL regulations
• Excellent verbal and written skills
• Strong customer relations skills
• Ability to manage a business at a profit/loss responsibility level
• Ability to control operating budgets
• Ability to develop and enforce policies and operating practices
• Ability to prioritize and delegate responsibilities
• Ability to successfully handle contract and other negotiations
• Strong decision-making abilities
• Problem-solving abilities
• Professional working proficiency in English, including the ability to read, write, and speak in English

Benefits

• Comprehensive medical coverage
• Life and disability insurance
• 401(k) with company match
• Paid holidays
• Paid time off
• Dental and vision options (varies based on full-time or part-time status)

Eurofins supports career development and embraces diversity as an Equal Opportunity Employer. We prohibit discrimination against employees or applicants based on gender identity, race, nationality, age, religion, sexual orientation, disability, and other unique attributes.