Laboratory Assistant - Hospital (Part Time Evenings)

Responsibilities

• Greets everyone with a pleasant and professional manner, using patient experience best practice guidelines (AIDET, 5/10 Rule and No-Point, etc.).
• Identifies patients and samples using two patient identifiers, always labeling samples in the presence of the patient.
• Performs medical venous and capillary blood collections independently for patients of all ages within specified safety parameters, timelines and pace.
• Performs sample receiving, accessioning, processing, aliquoting, preparation for transport and/or delivery to testing areas.
• Utilizes supply items in a cost-effective manner, recognizing when to reorder and assists with unpacking and/or restocking items.
• Achieves basic understanding of lab tests to answer patient questions in an easy to understand way.
• Performs CLIA waived testing on medical samples in accordance with manufacturer specifications using good laboratory practice.
• Works efficiently with the workflow and workload.
• Documents routine instrument maintenance; elevates non-routine issues to management.
• Follows appropriate reporting protocols including critical value reporting.
• Maintains pending logs and work queues and resolves pending tests and registration errors.
• Prepares and logs samples for proper storage and retention.
• Prioritizes work in the best interest of the patient, sharing the work with team members.
• Assists with training new employees and students, being helpful and supportive in their teaching.
• Attends department huddles, staff meetings and other required training.
• Checks emails regularly for huddle minutes and important communications relevant to assignment.

Qualifications

• High School graduate or equivalent.
• Writes, reads, comprehends and speaks fluent English.
• Multicultural sensitivity.
• Microsoft Office – basic computer skills.
• Customer/patient focused.
• Basic knowledge of computer systems used on analyzers, Sunquest and EPIC.
• Critical thinking skills using independent judgment in making decisions.
• Demonstrates knowledge of computer programs for patient identification, registration, order, and sample tracking.
• Demonstrates basic knowledge of computer programs for reporting test results.
• Demonstrates knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.