Laboratory Assistant

About the Role

Collects blood from patients of all ages as required by physician orders. Performs patient registration and accessions lab orders as appropriate. Processes blood to prepare for testing in all laboratory areas. Responds to phone inquiries in a timely manner and refers problems to the appropriate supervisor.

Responsibilities

• Demonstrates professionalism through consistent reliability, respectful communication, and adherence to company values, policies, and ethical standards.
• Maintains a positive attitude and represents the organization with integrity in all interactions.
• Performs patient registration and insurance checks with attention to detail.
• Handles and processes specimens in accordance with policy, ensuring proper identification.
• Maintains patient confidentiality per HIPAA guidelines.
• Maintains a clean working environment.
• Manages inventory efficiently; awareness of material outdates, stock rotations, and reduces waste.
• Able to recognize and resolve problems utilizing independent judgement and critical thinking, relying on procedures and applying scientific knowledge.
• Communicates effectively to other shifts and interdepartmentally when appropriate, regarding patient and operational issues.
• Notifies management or other key stakeholders of problems or issues, as appropriate.
• Documents corrective actions taken for problem resolution, including errors.
• Meets all personnel standards in governing, regulatory, and accreditation requirements for clinical laboratory testing.
• Conducts education and training for new personnel, fellows, residents, students, and visitors within the Laboratory scope of practice.
• Is aware of the role of the position and its potential impact on patient care, the work unit, the department, and facility operations.
• Works effectively inter or intra-departmentally and with teams to meet patient needs and organizational goals.
• Participates in quality and process improvement projects.
• Attends and participates in continuing education opportunities to maintain relevancy and currency in professional practices and standards.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

About the Organization

At Portsmouth Regional Hospital, you're not just joining a hospital—you’re becoming part of a mission-driven team that’s redefining healthcare excellence across the Seacoast region. As a 240-bed acute care facility in Portsmouth, NH, we proudly serve communities throughout New Hampshire, Maine, and Massachusetts. We’re the only hospital in the area to be recognized as an ACS Verified Level II Trauma Center and a Comprehensive Stroke Center, and we offer a robust heart and vascular program—giving our team the opportunity to work at the forefront of life-saving care.

As part of the HCA Healthcare family, you’ll be supported by one of the nation’s leading healthcare systems, with a strong presence in New Hampshire that includes four hospitals, three freestanding emergency rooms, and over 70 care sites. Here, nearly 5,000 colleagues—including 1,500 nurses and 1,000 affiliated physicians—collaborate to deliver exceptional care and innovation every day.