Laboratory Assistant

About the Organization

The Alaska Native Tribal Health Consortium (ANTHC) is a non-profit Tribal health organization dedicated to meeting the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people served and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, including comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training, and rural water and sanitation systems construction. ANTHC is the largest, most comprehensive Tribal health organization in the United States and Alaska’s second-largest health employer, with over 3,100 employees offering health services across the state. Our vision is for Alaska Native people to be the healthiest people in the world.

Benefits

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee, with over 20 plans and tiers.
• Cost-Share Dental and Vision Insurances.
• Discounted Pet Insurance.
• Retirement Contributions with Pre-Tax or Roth options into a 403(b).
• 401(a) ANTHC Retirement Plan: After one year of employment, ANTHC will begin making matching contributions of up to 5% of your eligible pay, based on your own contributions. You may also be eligible for an annual discretionary contribution of up to 3% from the employer.
• Paid Time Off starts immediately, earning up to 6 hours per pay period, with accruals increasing based on years of service.
• Eleven Paid Holidays.
• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment.
• Basic Short/Long Term Disability premiums, Accidental Death and Dismemberment (AD&D) Insurance, and Basic Life Insurance covered 100% by ANTHC, with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and family members.
• Flexible Spending Accounts for Healthcare and Dependent Care.
• Ancillary Cash Benefits for accident, hospital indemnity, and critical illness.
• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.
• Employee Assistance Program with support for grief, financial counseling, mental/emotional health, and discounted legal advice.
• Tuition Discounts for you and eligible dependents at Alaska Pacific University.
• On-Site Training Courses and Professional Development Opportunities.
• License and certification reimbursements and occupational insurance for medical staff.
• Emergency Travel Assistance.
• Education Assistance or Education leave eligibility.
• Discount program for travel, gym memberships, amusement parks, and more.

Responsibilities

• Provides clerical and technical support to the laboratory of the Alaska Native Medical Center (ANMC).
• Answers incoming phone calls and routes callers to the appropriate department or personnel.
• Provides customer service to physicians, nurses, and others contacting the laboratory.
• Answers questions about laboratory processes, services available, and basic technical issues.
• Assists in specimen processing, including evaluating specimens for integrity, verifying correct labeling and paperwork, and resolving discrepancies with specimen documentation.
• Assists with processing incoming specimens and distributes them to assigned areas.
• Assists with microbiology set-ups of patient specimens and QC organisms, and rapid testing set-ups.
• Assists with daily, weekly, and monthly maintenance procedures of laboratory equipment.
• Assists in laboratory organization, records maintenance, reception, scheduling, and general duties to facilitate office administration.
• Assists with department projects.
• Maintains department records and ensures completeness of files.
• Updates, distributes, and archives productivity reports.
• Sends, receives, and distributes lab results.
• Makes copies, scans, and files electronic documents.
• Maintains, orders, and stocks office and technical supplies.
• Performs other duties as assigned.

Requirements

• Knowledge of customer service concepts and practices.
• Knowledge of basic clinical processes and medical terminology.
• Knowledge of privacy laws and regulations.
• Knowledge of multi-line telephone systems operation.
• Skill in operating office and basic laboratory equipment.
• Skill in oral and written communication.
• Skill in establishing and maintaining cooperative working relationships with other employees.
• Skill in operating a personal computer utilizing a variety of software applications.

Qualifications

• A high school diploma or GED equivalent.
• Six (6) months of laboratory specimen and collection techniques experience (non-supervisory).
• An equivalent combination of relevant education and/or training may be substituted for experience.

ANTHC has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.