Labor Relations Specialist

About the role

As a Labor Relations Specialist, you will help complete compliant and accurate union-related compensation and benefit obligations, with a focus on large-scale retroactive payment projects, governance, and partner coordination. While the primary focus is labor relations related responsibilities, including data analysis regarding trade unions in North America unions, the role will also support the company on labor relations matters outside the Americas as needed.

Key Responsibilities

• Support the intake, and tracking, of union grievances related to pay, timekeeping, classification, retroactive corrections, dues/fringe deductions, and contract interpretation.
• Cook up with internal partners and site leadership to gather facts, documentation, data extracts, and system records to evaluate grievances.
• Manage end-to-end program for processing union retro payments, including timelines, controls, and partner checkpoints.
• Create union-, client-, and site-specific datasets to ensure accurate retro calculations and payment execution.
• Establish manual procedures and batch processes to support union corrections across multiple systems (SAP, ADP, CATS, CADO, and our related platforms).
• Create a triage process to create manual workarounds and resolve data issues.
• Build a governance framework that defines roles, handoffs, Service level agreements, controls, and escalation paths for unions.
• Ensure audit readiness by maintaining complete datasets, calculation logic, exception logs, approvals, and traceable evidence.
• Collaborate with internal partners to agree on contract interpretation, dues/fringe rules, and remedy approaches.
• Cook up communications to employees and union representatives regarding changes, timelines, and outcomes.
• Document SOPs, playbooks, and training materials for recurring union calculations, data management, and batching procedures.
• Analyze recurring defects and causes and recommend sustainable process and system improvements.

Qualifications

• Bachelor's degree or equivalent experience.
• 3+ years of experience in U.S. labor relations, union payroll operations, or related HR/Payroll compliance roles.
• Experience with union retro/true-up calculations, dues and fringe processing, or collective bargaining agreement application.
• Experience with Enterprise HR/Payroll systems (SAP, ADP) and timekeeping systems such as CATS/CADO/UKG.
• Experience managing large datasets, reconciling discrepancies, and producing relevant reports.

Pay

The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $64,800 to $81,000 per year.

Benefits

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options.
• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members.
• 401(k) with Company Match Contributions to support employees' retirement.
• Paid Vacations and Company Holidays.
• Opportunities for Flexible Work Arrangements to promote work-life balance.
• Education Reimbursement and Comprehensive Career Programs to help employees grow in their careers.
• Global Recognition and Service Programs to celebrate employee accomplishments and service.
• Employee Referral Program.