LABOR RELATIONS MANAGER (REMOTE-DC)

About the role

Compass Group, the world’s leading contract foodservice company, is seeking a Labor Relations Manager to join our team. This role offers a fantastic opportunity for career development and growth. As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Responsibilities

• Strategic Labor Objectives: Assist in identifying and implementing strategic labor objectives that align with business goals.
• Union Partnership & Education: Collaborate with HR and Operations to educate employees on organized labor issues, providing insight into company policies, procedures, and labor-related best practices.
• CBA Negotiation & Management: Support the negotiation and management of labor agreements, including planning, strategy development, and execution to achieve competitive and cost-effective labor agreements that align with Compass Group’s standards.
• Grievance and Arbitration Oversight: Assist in managing grievance and arbitration processes to maintain labor relations integrity; represent the company in mediation and arbitration proceedings as needed.
• Internal Consultation & Training: Provide training and advice to operational management on compliance with CBAs and help foster a positive labor relations environment, aiming to minimize litigation.
• CBA Administration: Administer multiple labor agreements concurrently, ensuring adherence to negotiated terms and effective issue resolution.
• Employee Relations Support: Offer training and guidance on employee relations and CBA compliance for supervisory and management teams.

Qualifications

• Educational Requirements: Bachelor’s degree in Labor Relations, Business, or Human Resources; JD or advanced degree preferred.
• Labor Relations Experience: 5+ years of dedicated labor relations experience in a unionized, multi-site environment, including direct responsibility for negotiating collective bargaining agreements. Human resources or employee relations experience as a key member of bargaining committees may be considered, but is not equivalent.
• Volume CBA Negotiation Experience: Ability to manage and negotiate multiple CBAs simultaneously, with a track record of achieving cost-competitive, strategic outcomes.
• Disciplinary and Grievance Experience: Experience in objective investigations, grievance handling, and preparing for arbitration proceedings.
• Communication Skills: Strong negotiation, written, and verbal communication skills.
• Travel Requirements: Willing and able to travel 40%+ by air and automobile. Frequent travel and obligations for on‑site presence required. Residency in geographic support region strongly preferred.
• Industry Knowledge: Experience in food, vending, and support services is advantageous, along with current knowledge of National Labor Relations Act rules and precedents.
• Bilingual Capability: Preference for bilingual candidates (e.g., Spanish).
• Technical Skills: Proficiency in remote communication and negotiation technology.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)