Jobs · Management · Washington

Labor Engineering PM III, Worldwide Grocery Stores (WWGS)

Amazon · Seattle, WA · 1 wk ago
ManagementFull-time

Key job responsibilities

  • Data Feed Integration
    • Own architecture and execution of all upstream data feeds into WFE: hours of operation, DC delivery calendars, format flags, event overrides
    • Build and maintain scalable integrations that eliminate manual data sourcing and reconciliation by individual planners
    • Establish governed processes for data ingestion, validation, and change notification
  • Store Attribute Governance
    • Define and maintain the store attribute library (square footage, format type, layout) used by all Labor Engineers
    • Establish a consistent source of truth with update mechanisms to ensure data currency across the team
    • Scale attribute frameworks to support new store formats
  • Systems Connectivity
    • Partner with WMT and IT teams to establish durable connections between WFE tools and source systems (UKG Pro, SPSU, 24hr Clocks, scheduling platforms)
    • Own incident triage for data-related failures, reducing ambiguity between WFE logic failures and upstream data failures
    • Reduce mean time to resolution for system integration issues impacting labor standards accuracy
  • Technical Tooling & Automation
    • Build and maintain scalable tools that remove one-off data pulls and reconciliation work from planner workflows
    • Drive high-quality process improvements and establish operational excellence best practices for data management
  • Cross-Functional Alignment
    • Serve as WFE's technical point of contact for WMT, Store Ops, and Finance
    • Own data accuracy validation and integration roadmap without day-to-day supervision
    • Represent WFE's technical position in cross-functional reviews with WMT, Finance, and Ops leadership

    Basic Qualifications

    • 5+ years of program or project management experience
    • Experience using data and metrics to determine and drive improvements
    • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
    • Strong understanding of labor standards development and workforce planning methodologies.
    • Expertise in data integration, ETL processes, and systems architecture.
    • Adequate understanding of data governance frameworks
    • Strong understanding of cross-functional influence and stakeholder management
    • Data-driven decision making with ability to operate independently in ambiguous environments
    • Strategic thinking with practical execution skills — ability to balance long-term architecture decisions with near-term delivery
    • Strong written and verbal communication skills, including ability to write and defend technical narratives for leadership audiences
    • Proven ability to build scalable tooling and automation to improve team efficiency
    • Bachelor's degree in Industrial Engineering, Operations Research, Data Science, Business, or relevant field
    • 5+ years of experience in labor engineering, workforce planning, industrial engineering, or data systems integration within retail or supply chain operations

    Preferred Qualifications

    • Experience with workforce management systems (UKG Pro, Kronos, or similar)
    • Deep expertise in grocery or retail store operations, including multi-format environments
    • Background in building data governance or master data management frameworks
    • Experience with SQL, Python, or similar tools for data automation and integration
    • Track record of operating independently across multiple cross-functional teams to deliver systems-level improvements

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