Labor Engineering PM II, Worldwide Grocery Stores (WWGS)

About the role

As a Labor Engineering PM II for Workforce Engineering (WFE) within WWGS Operations Business Support, you will execute the core labor engineering process—conducting time studies, performing workflow observations, analyzing task-level data, and developing labor standards that drive accurate staffing models across store formats.

Responsibilities

• Conduct time and motion studies across store departments to establish and validate labor standards
• Perform on-site and remote workflow observations to document task sequences, durations, and frequency
• Apply appropriate allowance factors (fatigue, personal, delay) to develop fair and accurate standard times
• Ensure study methodologies are consistent, repeatable, and statistically sound
• Develop, document, and maintain labor standards for assigned store departments or process areas
• Analyze task-level data to identify variances between actual and standard performance
• Update standards based on process changes, new store formats, or operational shifts
• Validate standards through periodic re-observation and data analysis
• Perform quantitative analysis on labor data to identify trends, outliers, and opportunities for standards improvement
• Build and maintain reporting tools to track standards accuracy and coverage across assigned areas
• Present findings and recommendations to team leadership with clear, data-backed rationale
• Create and maintain detailed process documentation (SOPs, task breakdowns, flow diagrams) for observed workflows
• Ensure documentation is clear, auditable, and accessible to stakeholders
• Contribute to WFE's methodology standards to ensure consistency across the team
• Partner with store operations teams to schedule observations, gather context, and validate findings
• Cross-coordinate with other Labor Engineers to ensure standards align across departments and formats
• Support senior team members on larger-scale projects requiring multi-department analysis

Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor’s degree in Industrial Engineering, Operations Research, Business, or relevant field
• 3+ years of experience in labor engineering, industrial engineering, workforce planning, or process analysis within retail, supply chain, or manufacturing operations
• Strong understanding of time study methodologies
• Analytical rigor with attention to detail in data collection and statistical analysis
• Proficiency in Excel and data analysis tools for standards calculation and reporting
• Ability to observe and document complex workflows accurately and objectively
• Strong project management skills—ability to manage multiple concurrent studies and meet deadlines
• Clear written and verbal communication skills for documenting standards and presenting findings
• Comfort working in store environments and adapting observation plans based on operational realities
• Collaborative mindset with ability to build trust with store operations partners