Labels & Packaging Solution Archtect Expert

About the role

The Solution Architect for Labels & Packaging will lead the Graphics Experience, Labels & Packaging area within the Graphic Experience Department. This role will provide deep technical expertise in labels, packaging, and industrial printing, supporting customers, partners, sales teams, and internal stakeholders with advanced solution design, application knowledge, and product demonstration capabilities.

Responsibilities

• Provide deep technical expertise in labels, packaging, and industrial printing, supporting customers, partners, sales teams, and internal stakeholders with advanced solution design, application knowledge, and product demonstration capabilities.
• Demonstrate our products and solutions in the Graphics Experience Center, showcasing real customer applications and highlighting the value of our labels and packaging printing portfolio.
• Help sales teams present the right value proposition, explain the technical advantages of our solutions, and show how our products can solve customer challenges related to production, quality, workflow, color consistency, automation, and efficiency.
• Lead technical discussions, define end-to-end solution architecture, and translate customer requirements into scalable, high-value printing solutions.
• Work closely with sales, presales, product, delivery, service, and partner teams to ensure that proposed solutions meet customer needs and are aligned with business objectives.
• Build internal knowledge and best practices across the Graphic Experience Department.

Requirements

• Deep expertise in labels and packaging printing applications.
• Strong knowledge of industrial digital printing technologies and production workflows.
• Advanced understanding of pre-press and graphics software.
• Experience with artwork preparation, file checking, proofing, RIP workflows, and print production readiness.
• Strong knowledge of color management, color consistency, calibration, and print quality control.
• Understanding of substrates, inks, finishing processes, embellishment, die-cutting, and packaging production requirements.
• Ability to design and explain end-to-end labels and packaging solutions, from artwork to final printed output.
• Experience leading customer demonstrations in a Graphics Experience Center, demo center, showroom, or similar environment.
• Strong customer-facing presentation skills, with the ability to demonstrate products and solutions clearly.
• Experience conducting customer workshops, proof-of-concept activities, application showcases, and technical evaluations.
• Strong solution architecture skills, including requirements gathering, workflow analysis, and solution recommendation.
• Ability to work cross-functionally with sales, presales, product, service, delivery, and partner teams.
• Strong problem-solving skills and ability to identify technical risks and implementation gaps early.
• Excellent communication skills in both technical and business discussions.
• Ability to build internal knowledge, best practices, and enablement materials for the Graphic Experience Department.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Printing Technology, or a related field.
• Minimum of 5 years of relevant experience in labels, packaging, and industrial printing.
• Proven track record of successfully leading complex projects and delivering high-quality solutions.
• Experience working in a fast-paced, dynamic environment with multiple stakeholders.
• Ability to effectively communicate technical concepts to non-technical audiences.
• Passion for innovation and a commitment to excellence in all aspects of the job.

Skills

• Deep expertise in labels and packaging printing applications.
• Strong knowledge of industrial digital printing technologies and production workflows.
• Advanced understanding of pre-press and graphics software.
• Experience with artwork preparation, file checking, proofing, RIP workflows, and print production readiness.
• Strong knowledge of color management, color consistency, calibration, and print quality control.
• Understanding of substrates, inks, finishing processes, embellishment, die-cutting, and packaging production requirements.
• Ability to design and explain end-to-end labels and packaging solutions, from artwork to final printed output.
• Experience leading customer demonstrations in a Graphics Experience Center, demo center, showroom, or similar environment.
• Strong customer-facing presentation skills, with the ability to demonstrate products and solutions clearly.
• Experience conducting customer workshops, proof-of-concept activities, application showcases, and technical evaluations.
• Strong solution architecture skills, including requirements gathering, workflow analysis, and solution recommendation.
• Ability to work cross-functionally with sales, presales, product, service, delivery, and partner teams.
• Strong problem-solving skills and ability to identify technical risks and implementation gaps early.
• Excellent communication skills in both technical and business discussions.
• Ability to build internal knowledge, best practices, and enablement materials for the Graphic Experience Department.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;4-12 weeks fully paid parental leave based on tenure13 paid holidays
• Additional flexible paid vacation and sick leave