Lab Technician

Role Description

UST is seeking a highly skilled, detail-oriented Lab Technician to support data center and lab infrastructure operations. The ideal candidate will perform rack-and-stack installation of servers, network devices, storage systems, and related hardware; execute structured cabling for power, ethernet, fiber, and network connectivity following industry standards; monitor and support power distribution, cooling systems, and environmental conditions within the lab environment; troubleshoot hardware, connectivity, and infrastructure-related issues and coordinate repairs or replacements; conduct routine physical infrastructure inspections and preventive maintenance activities; maintain accurate asset inventory, labeling, cable management, and documentation; and support hardware upgrades, device replacements, and decommissioning activities.

Opportunity

• Perform rack-and-stack installation of servers, network devices, storage systems, and related hardware.
• Execute structured cabling for power, ethernet, fiber, and network connectivity following industry standards.
• Maintain power distribution, cooling systems, and environmental conditions within the lab environment.
• Troubleshoot hardware, connectivity, and infrastructure-related issues and coordinate repairs or replacements.
• Conduct routine physical infrastructure inspections and preventive maintenance activities.
• Maintain accurate asset inventory, labeling, cable management, and documentation.
• Support hardware upgrades, device replacements, and decommissioning activities.
• Ensure compliance with security policies, operational procedures, and safety standards.

Qualification

• Associate degree, technical certification, or equivalent experience in Information Technology, Electronics, Networking, or related field.
• 2+ years of experience in lab support, hardware operations, or data center infrastructure environments.
• Relevant certifications such as CompTIA A+, Network+, or data center operations certifications are preferred.

Compensation

The compensation range for this role is $40,000-$60,000, depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience.

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Eligible to participate in the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Eligible to participate in the Health Savings Account (HSA) and Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.

What You Need

• Hands-on experience with cabling and rack-and-stack activities for server and network hardware.
• Basic understanding of data center or lab infrastructure operations.
• Knowledge of power distribution, cooling concepts, and cable management best practices.
• Ability to troubleshoot hardware and physical connectivity issues.
• Familiarity with infrastructure maintenance, asset tracking, and operational procedures.
• Understanding of workplace safety, physical security, and compliance standards.
• Strong organizational, communication, and problem-solving skills.
• Ability to work in physically demanding environments including lifting and moving equipment.

Desired Skills

• Experience working in data center, NOC, or enterprise lab environments.
• Familiarity with networking equipment, servers, and storage systems from major vendors.
• Basic knowledge of Linux, Windows, or hardware diagnostic tools.
• Exposure to IT asset management and ticketing systems.