Lab Technician

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Lab Technician, you will succeed and grow within the company if you are a self-motivated individual with an interest in breaking into the jewelry industry. If you thrive in a fast-paced, production-driven environment and have the ability to pivot fast this could be the perfect match!

What You Get To Do Everyday

• [Authentication] Operate XRF machine to accurately assign precious metal components
  Enter XRF readings into database
  Operate X-Ray machine to accurately image various fashion products
  Enter X-Ray readings into database
  Work with emerging technologies as they are added to our daily processes
  Create baseline data feedback
  Scan items to locations
  Conduct quality control reviews of authenticator XRF readings to ensure compliance with SOPs and authentication standards
  Document and report QC findings, ensuring accurate records and visibility into quality trends
• [Fine Jewelry and Watches] Operate XRF machine to accurately assign precious metal components
  Enter XRF readings into database
  Assess weights & measurements of jewelry items
  Clean jewelry items using ultrasonic, steam machine and other industry standard equipment
  Diamond Count
  Collaborate with TRR Fine Jewelry & Watches authentication department as needed to facilitate the processing of fine and fashion jewelry
  Operate CWED (Carat Weight Estimation Device) to accurately calculate the carat weight of diamonds on a piece of jewelry.
  Enter CWED reading into database
  Scan items to locations

Minimum Requirements

• High School Diploma
• Excellent verbal and written communication skills
• Highly motivated problem solver with an attention to detail in a fast-paced environment
• Working knowledge of Google Docs and Gmail
• Ability to work weekends & overtime as needed
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Math skills

Preferred Requirements

• [Authentication] Fashion or Technical Interest a plus
• [Fine Jewelry and Watches] Jewelry Industry Experience/Interest a plus

Compensation, Benefits, + Perks

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• State of the art, climate-controlled warehouse facility
• Find out more about our Benefits here.

The expected hourly rate for this role is $17-$17.

Diversity, Equity, and Inclusion

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable Accommodations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.