Lab Support Technician I - PT

About the role

Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports, data and scheduling functions of the laboratory. This position is responsible for providing accurate, timely and effective provision of laboratory support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all internal and external customer interactions.

Responsibilities

• Provide accurate, timely and effective laboratory support.
• Exhibit excellent customer service skills in line with Mercy Signature Service with internal and external customers.
• Skillfully acquire laboratory specimens for testing using safe, accurate, effective, professional methodologies while observing HIPAA confidentiality and lab policies.
• Process, transport and refer all types of laboratory specimens and reports as required.
• Be observed by laboratory management or designee and complete all departmental checklists for the LST I position to achieve competencies.
• Perform duties consistent with Mercy's mission, values, and Mercy Service Standards.

Requirements

• High school diploma, G.E.D, or enrollment in a healthcare career program through high school curriculum.
• Successful completion of probationary period.
• No active disciplinary actions or active performance improvement plans.

Qualifications

• Preferred: College-level coursework in Chemistry, Biology or other Science.
• Preferred: Previous experience in a clinical laboratory.

Skills

• Excellent customer service skills.
• Skillful acquisition of laboratory specimens using safe, accurate, effective, professional methodologies.
• Observing HIPAA confidentiality requirements and lab policies.
• Processing, transport and referral of laboratory specimens and reports.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.

Schedule

Part-Time (24-hrs per week) Shift: Days, Evening, Holidays, Weekends