Lab Support Technician

Overview

Works under the supervision of the Laboratory Supervisor/Manager/Director depending on the facility organizational chart. This position performs routine and special laboratory specimen collections, handling and distributions according to established protocols and standard operating procedures, assuring collection of the appropriate specimen in correct container with appropriate labeling. The position is also responsible for explaining specimen collection procedures and instructions to patients, nurses, physicians, etc.

Responsibilities

• Demonstrates accuracy in laboratory specimen collection, and handling based on orders including collection requirements, containers, volumes, techniques, scheduling, preservatives, patient instructions, distribution.
• Performs job duties accurately and timely to ensure quality patient care.
• Maintains a safe environment by complying with RHS policies/procedures/regulatory requirements that support the National Patient Safety Goals and Quality Initiatives.
• Performs patient identification and labeling functions accurately according to policy and standard operating procedures.
• Recognizes and reports variances and provides resolutions.
• Uses appropriate protective equipment, body mechanics and follows safety guidelines and procedures; identifies and acts to resolve variances or suspected non-compliance reporting to management.
• Collaborates with providers, office staff, nurses, caregivers and other team members involved in the care of the patient to provide for the specialized needs of the patient.
• Demonstrates compliance with department Quality Management Program, regulatory agency requirements, standard operating procedures to maintain accreditation with College of American Pathologists, DNV, CLIA, and other governmental and accrediting agency standards.

Qualifications

• Education: High School Diploma or GED, (Preferred)Program Graduate, Phlebotomy or Lab Specimen training program (Preferred)
• Experience: Direct patient care and/or phlebotomy experience (Preferred)