LAB - Phlebotomist - 36 hrs/wk, 3rd shift

Purpose of the Position

Performs the day-to-day phlebotomy duties in accordance with current federal, state and local standards, guidelines and regulations and as may be directed by the Laboratory Director.

Duty 1: Organizational and Patient Interaction

• Is well organized and uses a systematic approach to all areas of work while courteously and informatively receiving patients.
• Continues with this organized and systematic process even during busy periods.
• Follows instructions with little or no follow-up supervision.

Duty 2: Specimen Collection and Documentation

• Consistently obtains the proper specimens, verifies patient’s identity by name and date of birth, and properly labels specimens.
• Understands the importance of quality specimen integrity and its direct effects on test results and patient care.
• Where applicable, and with appropriate training, accurately performs EKGs.

Duty 3: Handling Difficult Situations

• Uses good judgment when procuring specimens from difficult patients or unusual circumstances as well as when handling unusual requests for laboratory requests.
• Documents in the computer system any deviation from standard procedure.

Duty 4: Prioritization and Delivery

• Correctly prioritizes the collection and delivery of stats, urgents, timed orders, and routine orders to the laboratory.

Duty 5: Maintaining Equipment and Supplies

• Properly maintains and obtains phlebotomy items for blood collection on their phlebotomy tray and/or outpatient laboratory.
• Understands the need for neatness.

Duty 6: Computer System Usage

• Maintains and obtains phlebotomy items for blood collection on their phlebotomy tray and/or outpatient laboratory.
• Correctly monitors and uses computer system by monitoring collection batches, outstanding specimen reports, entering/editing requisitions, removing and monitoring labels on printers in lab office, and monitoring timed orders board.

Duty 7: Professionalism and Communication

• Understands the importance of professionalism of the phlebotomist and the need to exemplify a positive attitude as the laboratory’s public relations provider.
• Understands patient’s confidentiality rights.
• Communicates effectively with customers, reflecting BVHA scripting and Service Excellence attributes, meeting customer’s needs in a timely manner, using proper phone skills, and listening skills.
• Interacts well with patients, physicians, and other professionals both inside and outside the lab.
• Properly instructs outpatients on specimen collection.

Duty 8: Age-Specific Care and Compliance

• Understands the need to demonstrate knowledge and skills to provide appropriate care relative to the age-specific needs of the patient.
• Complies with all organizational and safety policies, practices, and procedures of BVHA.

Required Qualifications

• High school graduate or GED equivalent.
• Positive service-oriented interpersonal and communication skills.
• Organized, able to prioritize, works in a fast-paced environment, and has excellent problem-solving skills.
• Customer-focused, service-oriented, and effective in communicating both orally and in writing.
• Able to work independently and in a team environment.
• Knowledgeable about the principles of growth and development over the life span and able to assess data reflective of the patient status.

Preferred Qualifications

• Knowledge of clinical or anatomical laboratory functions, medical terminology, or science background.
• Associate’s degree in an Allied Health field.
• Experience preferred.
• PBT (ASCP) registration.
• Completion of a regionally accredited phlebotomy certificate program.