Lab Manager – R&D Lab Operations

About the Role

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

What You Will Do

• Oversee and manage equipment maintenance programs, ensuring all lab instruments are operational, calibrated, and compliant with industry standards
• Manage calibration schedules and maintain Equipment Calibration Records including calibration certificates, as-found/as-left data, and next-due tracking
• Coordinate with external calibration vendors and internal teams to minimize equipment downtime
• Ensure strict execution of Standard Operating Procedures (SOPs) across all lab activities
• Conduct and oversee test executions across environmental, mechanical, electrical, and metrology disciplines
• Operate and manage specialized equipment including Instron, ESD simulators, Environmental chambers, CT/CMM scanners, FTIR spectrometers
• Generate comprehensive Test Execution Reports with pass/fail results, environmental conditions, and anomaly notes
• Develop, review, and update SOP documentation for equipment and processes
• Manage lab access onboarding for new team members and vendors
• Oversee inventory management, consumables tracking, and reorder processes
• Maintain Lab Inventory Reports including inventory levels, consumption rates, and reorder recommendations
• Own and drive the Preventive Maintenance (PM) program for all lab equipment
• Maintain PM completion logs with findings, replacements, and next-due dates
• Proactively identify and address equipment issues before they impact operations

Qualifications / Requirements

Education: Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent technical discipline

Experience: 5+ years of experience in lab operations, equipment management, or R&D lab environment. Familiarity with EHS (Environment, Health & Safety) regulations in lab settings. Experience with data-driven KPI tracking and reporting tools. Background in NPI (New Product Introduction) validation testing.

Skills & Competencies

• Hands-on experience with environmental test chambers, Instron/mechanical testers, ESD simulators, CT/CMM scanners, and/or FTIR spectrometers
• Strong understanding of calibration standards and metrology principles
• Proficiency in electrical and mechanical rework/assembly
• Experience developing and maintaining SOPs and work instructions
• Knowledge of preventive maintenance programs and scheduling
• Familiarity with inventory management systems and consumables tracking
• Strong organizational and project management skills
• Excellent written and verbal communication

Pay

$120000 - $130000. Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• Short/Long Term Disability

Work Requirements

• This role is considered an on-site position located in New York
• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours
• Full-time (Regular)