Lab Manager, Biopharmaceuticals (GMP)

Department: Biopharmaceuticals
Location: Middleton, Wisconsin

About the role

Join Thermo Fisher Scientific’s Laboratory Services Team as a Manager. This role supports our mission to enable customers to make the world healthier, cleaner, and safer by delivering life-changing therapies through research, development, and clinical trial services. The PPD® Laboratory Services team impacts patient health through scientific expertise, innovation, and commitment to quality and accuracy.

Responsibilities

• Oversee daily activities of staff, including interviewing, selection, professional development, goal setting, performance management, coaching, and mentoring.
• Review and approve requests for paid time off, leave, overtime, and timesheet reports for billing accuracy.
• Allocate, schedule, and manage laboratory resources for project activities; update project status and revenue projections.
• Communicate project performance metrics, quality updates, and staff development opportunities.
• Demonstrate process improvements and efficiency gains to meet department goals; define and monitor performance metrics for quality and productivity.
• Coordinate and prioritize project activities with internal functional groups (physical testing, microbiology, etc.) and support functions (QA, sample management, etc.).
• Identify new opportunities within the client base and collaborate with business development to pursue them.
• Participate in project definition, negotiations with clients on timelines and budget, audits, and department tours.
• Provide recommendations to clients on analytical and compliance issues.
• Review and approve laboratory investigations, deviations, and QA facility and data audits.
• Prepare and implement SOPs and company operational policies; ensure adherence and recommend quality system improvements.
• Ensure group’s knowledge and application of good practices pertaining to GMP/GLP and other laboratory/client requirements.
• Participate in bi-annual SOP review and change; own changes needed to comply with SOPs.
• Assist senior management in their responsibilities.

Requirements

• Bachelor’s degree or equivalent and relevant formal academic/vocational qualification.
• 5–8 years of comparable experience or equivalent combination of education, training, and directly related experience.
• 2+ years of management responsibility.

Skills

• Alignment with Thermo Fisher’s 4i Values: Integrity, Intensity, Innovation, and Involvement.
• Ability to train and mentor junior staff.
• Cultivate a collaborative work environment within the team and across business areas.
• Effective written, oral, and presentation communication skills.
• Proven problem-solving and troubleshooting abilities.
• Understanding of basic financial terms and definitions as applied to the business.
• Ability to independently develop project proposals/plans.
• Strong project and time management skills.
• Proven ability to identify and implement efficiencies across multiple programs/projects.
• Demonstrated understanding of the bid process; ability to develop programs meeting unique client needs.
• Proven ability to cope with a dynamic work environment.

Work Environment

• Able to communicate, receive, and understand information with diverse groups.
• Able to work upright and stationary for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Proficient in using and learning standard office equipment and technology.
• May have exposure to potentially hazardous elements, including infectious agents, in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing multiple projects or activities.