Lab Manager

About the role

Atria is seeking a Laboratory Manager to oversee the laboratory operations in our largest clinic, the Atria Los Angeles Institute. This role involves providing technical and regulatory oversight, supervising laboratory personnel, managing a team, and ensuring compliance with CLIA and state regulations.

Responsibilities

• Provide day-to-day technical and regulatory oversight of the laboratory
• Supervise all laboratory testing personnel, ensuring proper training and competency for all moderate complexity tests authorized by the laboratory director
• Maintain and employ the quality control program
• Resolve technical problems and ensure corrective actions are taken
• Identify training needs and ensure regular in-service training for testing personnel
• Prepare samples and perform waived and moderate complexity testing
• Oversee the performance and calibration of all laboratory instrumentation and ensure proper maintenance and servicing is completed
• Create evidence of compliance for all aspects of operation including new instrument/assay verification/validation; creation of procedures, policies, forms, and logs; works with other stakeholders to provide transparency and auditability of the data produced during operation of the laboratory
• Oversee a team of Medical Assistants, Licensed Practical Nurses, and other Laboratory personnel to collect, prepare, and submit testing to external partner labs, operate the in-office lab, and to support the clinical practitioners
• Conduct performance reviews, provide feedback, and handle all disciplinary actions in a fair and consistent manner
• Manage staff schedules to ensure adequate coverage for testing and operational needs
• Maintain inventory and interact with purchasing and finance as needed to provide insight on utilization of consumables and services
• Partner with the Clinical teams to provide feedback on the selection of tests, quality of sample submissions, and the timing of operations/logistics to ensure that the best testing is performed and to minimize errors
• Monitor workload and identify opportunities for continuous quality improvement (CQI) to improve efficiency and accuracy
• Perform other position-related duties as assigned, including some administrative tasks as needed

Requirements

• Extensive documentation experience, including maintenance of records, the creation of forms and documents to support operations, and a record of review/audit experience
• Pristiced and successful history of problem resolution through Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and Change Management
• Demonstrable capabilities as a bench tech in Hematology and Chemistry
• Deep understanding of test orders, requisitions, specimen preparation, accessioning, and data flows from LIMS to EMR
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Qualifications

• Current CA CLT license is required or able to be obtained
• Certification with ASCP or similar is preferred
• Bachelor's degree in Biological or Chemical sciences, Clinical Science, or related field
• At least 7 years of experience in a CLIA certified high complexity testing laboratory