Lab Director

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated.

About the role

The Director, Laboratory oversees a wide variety of administrative, fiscal, and technical activities to ensure the efficient operation of the clinical laboratory and compliance with corporate policies. The Director, Lab is responsible for the quality control program, quality assurance, and the point of care testing programs within the clinical laboratory. The role plans, organizes, directs, controls, and evaluates the work of the clinical laboratory and coordinates it with other areas of the hospital. Responsibilities include all personnel management such as hiring, discipline, staff development, evaluation, and payroll. The Director, Lab acts as technical supervisor for clinical laboratory functions off site and owned by the hospital and assures the laboratory meets all regulatory requirements (CAP, AABB, JCAHO, CLIA, etc).

Responsibilities

• Completes employee evaluations in a timely manner and assesses staff competencies on an ongoing basis.
• Demonstrates proficiency at hospital-wide and/or department-specific computer software and technology.
• Demonstrates fiscal accountability for department resources and the ability to achieve outcomes within allocated resources.
• Communicates and supports the hospital's mission, vision, and values as well as departmental goals to all staff.
• Defines performance objectives and metrics for the department.
• Demonstrates population-appropriate skill sets for all relevant patient populations.
• Collaborates with other departments to problem-solve ongoing issues that impact department/organization goals and/or patient care delivery.
• Incorporates quality improvement data and/or patient satisfaction data into departmental goals.
• Ensures accurate and timely reporting of department payroll.
• Effectively plans the goals, objectives, and workflow of the clinical laboratory to achieve optimal performance.
• Assures the laboratory is compliant with all regulatory agency (CAP, AABB, Joint Commission, CLIA, etc.) requirements.
• Successfully meets department productivity goals by scheduling staff according to workload.
• Effectively keeps abreast of changes in laboratory medicine and keeps the laboratory current with these changes.
• Evaluates the capital equipment needs of the laboratory and makes responsible recommendations for procurement.
• Assures the laboratory meets corporate compliance policies.
• Assures laboratory billing issues and errors are corrected in a timely manner.
• Effectively promotes, encourages, and provides continuing education opportunities for laboratory staff.
• Represents the department at appropriate meetings and/or committees and actively participates in the facility's PI program.
• Works diligently to recruit and retain competent staff in the department and effectively manages staff disciplinary actions.
• Manages departmental inventory, ordering, storage, and utilization as appropriate.

Qualifications

• Certifications: Medical Laboratory Scientist - American Society for Clinical Pathology (ASCP).
• Work Experience: 3 years of relevant work experience.
• Education: Bachelor's degree.

Skills

• Supporting Colleagues:
  • Develops self and others by investing time, energy, and enthusiasm to improve performance and gain knowledge in new areas.
  • Builds and maintains relationships by staying in regular contact with key colleagues and stakeholders.
  • Communicates effectively by adapting communication style to suit different situations and audiences.
• Delivering Excellent Services:
  • Serves others with compassion by understanding current and future needs of stakeholders and customizing services accordingly.
  • Solves complex problems by approaching issues from different angles and identifying new opportunities.
  • Offers meaningful advice and support by providing ongoing coaching in a constructive manner.
• Ensuring High Quality:
  • Performs excellent work by engaging in regular dialogue about quality and addressing issues promptly.
  • Ensures continuous improvement by identifying underlying causes of problems and finding ways to resolve them.
  • Fulfills safety and regulatory requirements by understanding all aspects of providing a safe environment.
• Managing Resources Effectively:
  • Demonstrates accountability by focusing on and driving critical issues to closure.
  • Stewards organizational resources by applying understanding of departmental work to manage resources effectively.
  • Makes data-driven decisions by demonstrating a strong understanding of information to identify opportunities.
• Fostering Innovation:
  • Generates new ideas by proactively identifying opportunities from multiple sources to improve processes.
  • Applies technology by demonstrating enthusiasm for learning new tools and procedures.
  • Adapts to change by viewing difficult situations as opportunities for improvement.

Benefits

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement, and/or wellness offerings to enhance your well-being and professional growth.