Lab Development Engineer, Dedicated Cloud Training

Amazon Web Services (AWS) · Arlington, VA · 5 days ago

Human ResourcesFull-time

Description

The Dedicated Cloud Training team is looking for a customer-obsessed, detail-oriented Lab Development Engineer to develop hands-on training labs and automation solutions to support the Curriculum Development team. As a Lab Development Engineer, you will be responsible for defining and implementing next-generation technology for publishing training curriculum and improving the student training experience. You will have the opportunity to dive deep into technologies including AWS, CI/CD pipelines, and automation as you design tools and systems for integrating and publishing changes to curriculum in a rapid, agile manner.

Create and maintain automated lab publishing processes used by Curriculum Developers, Solutions Architects, and other cross-functional teams.
Identify opportunities for automation of curriculum publication processes and lab environment monitoring.
Implement these solutions using various programming languages and AWS technologies, all with an eye toward delighting customers and increasing the overall operational efficiency of the business.
Design and develop new labs based on requirements provided by Curriculum Developers and subject matter experts.
Partner with Curriculum Developers to write lab content to ensure consistency and quality.
Assist in the design, implementation, and review of code for hands-on lab offerings, ensuring that all new and existing labs can be created in a reliable, repeatable, and scalable manner.
Cook up and perform the testing of new labs prior to release.
Provide front-line support for training courses, ensuring a rapid resolution to issues surfaced by customers and instructors.
Gather and collate data from instructors who are teaching classes, and from students who have taken labs, and respond proactively to lab issues and usability feedback.
Design and implement systems for measuring and improving lab quality, such as health dashboards and automated continuous testing frameworks.

About The Team

About Us As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t do.

Key job responsibilities

Create and maintain automated lab publishing processes used by Curriculum Developers, Solutions Architects, and other cross-functional teams.
Identify opportunities for automation of curriculum publication processes and lab environment monitoring.
Implement these solutions using various programming languages and AWS technologies, all with an eye toward delighting customers and increasing the overall operational efficiency of the business.
Design and develop new labs based on requirements provided by Curriculum Developers and subject matter experts.
Partner with Curriculum Developers to write lab content to ensure consistency and quality.
Assist in the design, implementation, and review of code for hands-on lab offerings, ensuring that all new and existing labs can be created in a reliable, repeatable, and scalable manner.
Cook up and perform the testing of new labs prior to release.
Provide front-line support for training courses, ensuring a rapid resolution to issues surfaced by customers and instructors.
Gather and collate data from instructors who are teaching classes, and from students who have taken labs, and respond proactively to lab issues and usability feedback.
Design and implement systems for measuring and improving lab quality, such as health dashboards and automated continuous testing frameworks.

About Us

As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.

Basic Qualifications

1+ years of Microsoft Office products and applications experience
Experience designing and developing IT or technical training materials and content
Bachelor's degree or equivalent, or 2+ years of Amazon RME (Reliability Maintenance Engineering) BB/3P Full Time Exempt experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with Learning & Development and course facilitation
Experience conducting predictive and preventative maintenance procedures on material handling equipment and automated systems
Experience repairing material handling equipment (MHE), automated conveyor systems, and related mechanical/controls equipment
Experience implementing and enforcing safety standards within warehouse and maintenance environments
Experience troubleshooting and performing diagnostics on material handling equipment (MHE) to identify and resolve complex operational issues

Preferred Qualifications

Experience with graphic training systems and multimedia content creation
Experience with Learning Management Systems (LMS) administration and reporting
Experience with technical writing and instructional design
Experience developing or delivering training programs across multiple sites or regions
Experience working cross-functionally across several teams both technical and non-technical
Experience managing multiple projects, prioritizing, planning, and managing time