Lab Automation Technician

Dash accelerates drug development by fusing advanced automation-native lab workflows and integrated software into a unified platform. We provide the biopharma industry with high-velocity, high-quality, data-driven development solutions to get life-saving therapies to patients faster. Our tech-enabled, automated, and GLP-compliant platform industrializes scientific workflows that act as bottlenecks in the industry, delivering next-generation preclinical and clinical bioanalysis with unprecedented speed and precision.

We are a team of builders at the intersection of biology, hardware, and code—an environment for scientists and engineers ready to apply their skills to solve hard problems at scale. We architect systems that define the future of drug development, offering an environment where employees are stretched to do the best work of their careers.

About the role

We are seeking a Lab Technician to join our Automation team in Waltham, MA. This on-site, hands-on role is perfect for an individual who sits at the intersection of biology and technology. You will execute automated workflows, operate liquid handling systems, and manage sample and inventory flow to keep our high-velocity lab on schedule. You will not just use technology but help understand and improve how the system works.

Responsibilities

• Execute validated, high-throughput workflows on automated liquid handling platforms (Hamilton STAR/Vantage and common benchtop devices).
• Own the daily production queue, ensuring standardized samples are processed with precision and throughput targets are met.
• Manage the intake and accessioning of biological samples, ensuring data integrity from the moment a sample enters the building.
• Perform basic maintenance and initial troubleshooting of automation hardware and integrated peripherals.
• Work alongside senior automation engineers to provide feedback on "production-readiness" and refine standard operating procedures (SOPs).
• Ensure all runs are properly logged within our software platform and that physical samples match their digital twins.

Requirements

• Associate’s or Bachelor’s degree in Bioengineering, Biology, Biotechnology, Robotics, or a related field.
• 0–2 years of experience in a laboratory setting; direct experience with Hamilton Venus or other liquid handling software is a plus.
• Comfortable with routine, standardized work and proactive in identifying and suggesting process improvements.
• High level of precision in pipetting (manual or automated) and sample tracking.
• Ability to work on-site in a fast-paced, collaborative environment with a cross-functional team of software, hardware engineers, and scientists.

Benefits

• Opportunity to work at the forefront of bioanalytical innovation.
• Collaborative and inclusive company culture.
• Competitive salary and comprehensive benefits package.
• Direct access to industry veterans and a supportive environment for professional growth.