Lab Asst Phleb Patient Reg Fam Med Bonit

About the role

The Lab Assistant Patient Registrar is responsible for obtaining and accurately entering laboratory tests, updating demographics and insurance information, and performing pre-analytical duties. This role also involves answering phone calls, responding to questions about outpatient laboratory testing, and procuring blood samples.

Responsibilities

• Completes all required registration/billing information accurately and timely in host system.
• Proficient in the use of the patient EMR software, scanning process, phone system.
• Demonstrates effective professional communication and excellent customer service skills based on positive attitudes and values.
• Performs a variety or routine and complex blood drawing procedures using standard equipment.
• Confers with patients to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation.
• Records appropriate collection information on the specimens (including patient name, date and time of collection, and lab assistant’s initials).
• Includes labeling of specimens with the correct barcode labels.
• Responsible for collecting viable and appropriate specimens from the patients being studied, verify tests on the requisition.
• Responsible for obtaining a signature on the Medicare ABN if assigned to patient reception area.
• Maintains inventory supplies, reordering and stocking supplies in assigned area.
• Reviews accuracy of registration correcting errors before end of shift.
• Accuracy includes but not limited to reviewing patient demographics, test selection, and assuring accuracy of info obtained.
• Maintains equipment appropriate to position.
• Manages requests to add testing to specimen that is already in the laboratory.
• Performs CLIA waived testing (i.e. Glucose, for Tolerance Test orders).

Requirements

• Minimum of High School or GED required.
• Training in phlebotomy required; phlebotomy experience preferred.
• Must be able to prioritize and work independently.
• Must have good problem solving skills.
• Must be able to multitask.
• Good customer service and communication skills necessary.
• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.