Lab Associate

Job Description

Consistent with the PROMISE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognize that an essential element of their job is the ability to respond to unanticipated and/or changing situations.

Job Functions

• Receives specimens from multiple locations, data inputs accurate documentation of the patient and the required lab test order.
• Verifies appropriate specimen accompanies test requisition.
• Verifies that the specimen is properly labeled with two patient identifiers, date and time of collection, initials of person obtaining the sample.
• Attach printed labels to specimens from physician offices if necessary.
• Completes the order, producing labels and essential documentation.
• Verifies insurance information and follows through with Hospital registration and/or physician practices to ensure appropriate and efficient billing.
• Investigate test requisitions with missing information from physician office or off-sites.
• Issues ABN form to patients when tests do not meet medical necessity.
• Prepares specimens for shipments and/or courier to deliver to reference laboratory.
• Interacts with reference labs, physician offices, clinicians, and others, providing superior customer service and clinical information within their scope of practice.
• Orders and stocks supplies ensuring adequate reference lab and other materials are on hand to optimize sufficient levels of inventory given limited storage space.
• Answers the phone in a professional manner, answering questions about lab results and researching test status when necessary.
• Runs reports and addresses the data by providing results, checking on outstanding tests, and other follow through required to improve lab efficiency and physician/clinician satisfaction.
• Performs the pre-analytical steps in specimen processing including, but not limited to, sorting, centrifuging, aliquoting and generating work lists.
• Confirms specimens received match the appropriate test requirements.

Qualifications

• Education Required: High School Diploma or equivalent.
• Experience Preferred: At least one year of medical laboratory, clerical or secretarial experience.

Other Skills/Knowledge

• For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team.

Licenses, Registrations, Certifications

• N/A

Lifesupport Certification

• Required: N/A

Population Specific Requirements

• N/A

Other Job Requirements

• On-call: Optional
• Schedule requirements: Required to rotate holidays or weekends coverage.
• Travel requirements: Position is expected to rotate between the core lab and the hospital locations as needed.

Physical And Mental Requirements / Conditions

• The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the PROMISE behaviors.
• It is anticipated that the employee will have contact with blood or other potentially infectious materials while performing their job duties.

Pay Range

$21.00 - $28.26