Lab Assistant-Specimen Collect (Phlebotomist) - 40 hrs - Days -

About the Role

Under limited supervision and according to established procedures, this position performs a variety of laboratory support procedures including specimen collection or phlebotomy, order entry, processing, point-of-care testing, and transport of laboratory specimens and materials. The role requires performing blood sample collection for at least 25% of scheduled hours and interacting with patients, laboratory staff, and caregivers in a courteous and professional manner.

Responsibilities

• Prepares patient specimens for laboratory testing with emphasis on preanalytic and post-analytic processes.
• Enters patient demographic and test order information into lab information systems accurately and in a timely manner while maintaining confidentiality of patient information.
• Handles routine inquiries from patients and staff.
• Performs blood sample collection or phlebotomy as a primary duty, comprising 25% or more of scheduled hours, demonstrating competency, productivity, and compassion with all patients.
• Follows HFHS Standards of Excellence to support exceptional customer service when interacting with patients, co-workers, and caregivers.
• Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed.
• Exercises care in specimen handling and order entry to protect the identity and integrity of samples.

Requirements

• High school graduate or equivalent required.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills.
• A minimum of six months of experience in phlebotomy is required.
• New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages likely to present for service.
• For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.

Preferred Qualifications

• Experience in a hospital or clinic laboratory.
• Familiarity with medical terminology.

Organization: Henry Ford Hospital - Detroit Main Campus, Department: Pathology. Day shift position.