Lab Assistant-Specimen Collect (Phlebotomist) - 40 hrs - Days -

Principle Duties And Responsibilities

• Prepares patient specimens for laboratory testing with particular emphasis on the preanalytic and post-analytic processes.
• Enters patient demographic and test order information into lab information systems according to training protocols and in a timely manner.
• Maintains confidentiality of patient information.
• Handles routine inquiries from patients and staff.
• Performs blood sample collection or phlebotomy as a primary duty including 25% or more of scheduled hours.
• Must demonstrate competency, productivity, and compassion on a sustained basis with all patients presenting for service.
• Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co-worker and caregivers.
• Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed.
• Exercises care in specimen handling and order entry to protect the identity and integrity of samples.

  Education/Experience Required

  • High school graduate or equivalent required.
  • Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.
  • A minimum of six months experience in phlebotomy is required.
  • New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages who are likely to present for service.
  • For assignments requiring travel off-site, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.
  • Experience in a hospital or clinic laboratory is preferred.
  • Familiarity with medical terminology preferred.