Lab Assistant/Phlebotomy

About the role

This position functions as part of a dynamic and engaging laboratory team in a professional setting. The Laboratory Assistant II will serve as a resource to other caregivers, clinicians, and patients, and may act as a Team Lead or Trainer. They will be responsible for leading special projects, such as research, continuous improvement, and product evaluations. Additionally, they will be responsible for collecting and delivering specimens, filing lab reports, and managing inventory.

Responsibilities

• Performs phlebotomy (venipuncture, fingerstick, heel stick) according to established procedures.
• Identifies patients using two patient identifiers. Labels specimens and containers accurately.
• Determines the correct priority for STAT, Routine, ASAP, etc. specimen collections.
• Collects and receives specimens into the laboratory utilizing computer protocols including processing, preparation, centrifugation, aliquot and routing of specimens, to include reference lab.
• Ensures the timely transport and processing of all patient specimens for testing.
• Files patient’s lab reports, requisitions charges for the business office and sends reports to outside hospitals and clinics.
• Posts charges and reconciles invoices. Investigate complex bills, as needed. Research and resolve any questionable patient orders.
• Enters patient demographic data accurately. Maintains required lab records and logs, collects statistics for reports and other clerical duties as directed by manager.
• Performs complex specimen set-up. Enters complex orders and results. Packs and ships infectious materials.
• Communicates any special situations related to specimens or testing with all appropriate staff and management.
• Cleans and maintains equipment, centrifuges, and refrigerators. Records daily temperatures of all refrigerators in the phlebotomy areas.
• Orders supplies and maintains sufficient inventory to efficiently operate phlebotomy services.
• Assists in the training of new associates and students.
• Acts as a receptionist, greeting patients and answering phones within the laboratory. Performs patient registration and test ordering and specimen processing as appropriate.
• Documents and communicates information thoroughly and accurately. Utilizes equipment according to departmental guidelines, maintaining all equipment as per guidelines. Ensures equipment and supplies are maintained in appropriate working order. Evaluates and utilizes inventory appropriately, assists with inventory control as needed.

Requirements

• High School Diploma or equivalent is required.
• Demonstrated experience as a Lab Assistant within a healthcare system.
• Experience teaching concepts to others.
• Customer service experience.
• Experience as a Lab Assistant within Intermountain Health.
• Six months of phlebotomy experience, phlebotomy training or national certification as approved by manager/supervisor.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy.

Qualifications

• High School Diploma or equivalent is required.
• Demonstrated experience as a Lab Assistant within a healthcare system.
• Experience teaching concepts to others.
• Customer service experience.
• Experience as a Lab Assistant within Intermountain Health.
• Six months of phlebotomy experience, phlebotomy training or national certification as approved by manager/supervisor.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy.

Skills

• Phlebotomy skills.
• Computer proficiency.
• Customer service skills.
• Teamwork and leadership abilities.
• Inventory management.
• Equipment maintenance.

Benefits

Intermountain Health provides a comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

Pay

The hourly range for this position is $20.00 - $26.48. Actual hourly rate dependent upon experience.

Schedule

We are looking for candidates interested in Part time work for the following shifts: Days 0400-1230, Evenings 1230-2100, Nights 2100 - 0530. Full time and PRN shifts may be available as well.