Lab Assistant/Phlebotomist

Responsibilities

• Blood Collection: Collect blood samples from patients using appropriate venipuncture techniques.
• Patient Interaction: Explain the procedure, answer questions, and alleviate patient fears or concerns.
• Specimen Handling: Label and organize specimens accurately, record necessary information, and maintain specimen integrity.
• Equipment Maintenance: Maintain and clean phlebotomy equipment, follow infection control protocols, and dispose of waste appropriately.
• Maintain Stock Levels: Monitor and restock phlebotomy supplies.
• Compliance and Documentation: Adhere to legal and ethical standards, maintain accurate records, and ensure patient confidentiality.
• Safety Procedures: Follow infection control protocols, wear PPE, and dispose of biohazardous waste according to safety guidelines.
• Continuous Education: Participate in continuing education programs to stay updated with the latest techniques and practices.
• External Specimen Processing: Receive, collect, and process specimens from external outreach accounts.
• Order Management: Enter and manage laboratory orders in software for outreach samples.
• Tracking: Track specimen receipt, processing, and result completion for outreach clients.
• Result Communication: Fax finalized laboratory results and scan reports into the outpatient portal.
• Client Follow-Up: Provide timely result communication and follow-up to clients and providers.
• Workflow Coordination: Support outreach workflow coordination to ensure timely turnaround times and high client satisfaction.

Qualifications

• High school diploma or equivalent required.
• Completion of a phlebotomy training program or certification from an accredited institution is required.
• Twelve (12) to eighteen (18) months of related experience is required.
• Background in medical laboratory and/or knowledge of medical terminology is required.