Lab Assistant II, UofL Hospital, 8a-5p

Job Description

The Lab Assistant II position supports the Medical Technologist/Technician by performing non-certified duties to ensure quality patient results. This includes preparing samples, maintaining equipment, documenting quality control, and reporting results accurately.

Essential Functions

• Properly prepares and identifies samples for laboratory testing
• Performs instrument maintenance and troubleshooting
• Documents maintenance performance of instruments/equipment
• Controls inventory ordering and supplies to maintain adequate stock
• Accurately reports patient results in the Electronic Health Record (EHR)
• Performs clerical duties needed for the department (accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)
• Retrieves and transports specimens to appropriate locations
• Performs waived testing

Additional Functions

• Identifies and reports any safety hazards or concerns
• Makes suggestions for improvements of policies and procedures
• Develops and assists in writing training guides and standard work documents
• Aids in setting up new Charge Description Master (CDM) numbers for testing
• Works to resolve ordering and billing issues
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

Job Requirements

• High school diploma or GED/Equivalent
• Some college course work (preferred)
• None (required) - One (1) year of laboratory experience (preferred)

Job Competency

• Strong customer service skills
• Superior organizational skills
• Able to display extreme attention to detail for long periods of time
• Strong interpersonal and communication skills
• Able to build effective, strong working relationships with others through trust, communication, and credibility
• Must be able to communicate effectively in both verbal and written formats
• Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of events
• Basic computer skills
• Experience with Microsoft Word, Microsoft Excel, and Cerner EHR preferred

Additional Responsibilities

• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectations

• Lives the values of honesty, integrity and compassion
• Ensures the highest quality of care for those we serve
• Works together as a team to achieve our goals
• Improves continuously by listening, and asking for and responding to feedback
• Seeks new and better ways to meet the needs of those we serve
• Uses our resources wisely
• Understands how each of our roles contributes to the success of UofL Health