Lab Aide / Phlebotomist

About the role

Perform phlebotomies and capillary blood collections from inpatients and outpatients, both on-site and off-site. Under the direction of the Manager, and/or Medical Technologist, processes and orders testing on specimens for reference laboratories, as well as performs CLIA waived laboratory testing. Responsible for keeping track of all specimens submitted to pathology. Maintains good public relations with the physicians and their staff, patients and the general public. Instructs patients on proper collection of both urine, as well as stool specimens. Collects nasal washings from out patients. Collects urine specimens for urine pre-employment drug screens, utilizing a chain of custody. Responsible for front end laboratory compliance checking as well as following Medicare Medical Necessity rules. Monitors customer concerns and daily workflow. May perform other duties within the laboratory as needed.

Responsibilities

• Perform phlebotomies and capillary blood collections from inpatients and outpatients, both on-site and off-site
• Process and order testing on specimens for reference laboratories under the direction of the Manager and/or Medical Technologist
• Perform CLIA waived laboratory testing
• Follow Quality Control Practices in relation to CLIA waived laboratory testing under the direction of the Manager and/or Medical Technologist
• Keep track of all specimens submitted to pathology
• Maintain good public relations with physicians and their staff, patients, and the general public
• Instruct patients on proper collection of urine and stool specimens
• Collect nasal washings from outpatients
• Collect urine specimens for urine pre-employment drug screens utilizing a chain of custody
• Responsible for front end laboratory compliance checking and following Medicare Medical Necessity rules
• Monitor customer concerns and daily workflow
• Perform other duties within the laboratory as needed

Qualifications

• High School diploma or equivalent (must provide a copy of diploma)
• Completion of an accredited phlebotomist program or on-the-job training with experience
• One year experience as a phlebotomist desired, preferably in a hospital and/or clinic setting
• Current BLS certification through the American Heart Association

Skills

• Strong written, oral and organizational skills
• Attention to detail
• Medical terminology
• Blood collection technique on all age groups
• Pre-employment drug screen collections
• Basics of pre-analytical testing variables
• Computer skills
• Excellent customer service
• Ability to serve as ongoing liaison between clients and providers
• Knowledge in laboratory compliance and Medical Necessity
• Knowledge in testing requirements for collecting, processing, and ordering
• Maintain full confidentiality in accordance with HIPAA guidelines (frequent access to patient records)

Physical demands and work environment

• Work with tight turnaround times for specimen collection and transport back to laboratory
• Frequent exposure to disagreeable elements, such as odors and infectious materials
• Frequent walking to collect and pick up specimens from remote sites
• Position involves standing, walking, stooping, and occasional carrying and lifting of lightweight materials (up to 20 pounds)
• May be required to sit for extended periods of time
• Requires visual acuity and depth perception to recognize words and numbers
• Requires hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment