L2 Support Engineers

About the Role

Support for a range of retail and restaurant technology systems, including:

• Retalix POS Suite and Back Office Systems (BOS)
• Retail Store Controller Applications
• Inventory & Fuel Management Systems
• POS terminals, payment systems, store controllers, and retail operations
• Client Aloha POS Administration & Support
• Restaurant Technology Platforms
• Kitchen Display Systems (KDS)
• POS Hardware & Peripheral Devices
• Payment Processing Integration
• Verifone Payment Systems Support (terminals, electronic payment processing, card acquiring & settlement processes)
• PCI DSS Compliance
• Payment Gateways & Loyalty Integrations
• Retail Technology Ecosystems & Network Troubleshooting

Interview Process

Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required on-camera interviews may result in removal from further consideration for employment.